Review the Methods Used by Public Services to Ensure They Have a Diverse Workforce

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P5 - Review the methods used by Public Services to ensure they have a diverse workforce The Police Service are trying to recruit more female officers as well as more people from minority groups with an aim to have a more diverse workforce who can relate more to the public. Recently, it has been brought up that there is still institutional racism within the Police force, this, as well as many other reasons such as negative stereotyping, informal bias and assumptions from ethnic minority groups themselves are reasons why people from minority groups are less inclined to join. The Police have introduced a number of ways to try and create a more diverse workforce. Some of these methods include, improving the data collected on the age,…show more content…
in an attempt to increase the diversity the fire service have introduced methods such as appointing an equality and diversity officer to the community who is there to discuss and talk to women and ethnic minority groups about the career opportunities they would encounter if they joined the fire service. The service has introduced a 10 year strategy which has a goal of improving the way the workers treat each other across all parts of the Service but also the effectiveness of the relationship that they have with the public. The strategy has 5 different areas which the service aims to work on to improve diversity.The first is Leadership and promoting inclusion where they want individuals to ‘undertake their role in promoting equality and diversity and ensure any practice or procedure they have responsibility for is effectively equality impact assessed’. The second is accountability which will include the workers making ‘evidence available to the public annually on improvements to service delivery and employment practice, including progress against the employment targets through its website’. The third area is Effective service delivery and community engagement. This aims to involve community and voluntary groups in policy development including members of minority ethnic, religious, disabled, lesbian, gay, bisexual and transgender communities, men and women, and all age groups more within the work of the fire
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