Rewards and Performance Management
Assignment 1
Performance Management System in 3M
2013
Tresa Maria Joseph
F12058
7/5/2013
Rewards and Performance Management
Assignment 1
Performance Management System in 3M
2013
Tresa Maria Joseph
F12058
7/5/2013
Performance Management System
Introduction:
“A process for establishing a shared understanding about what is to be achieved and how it is to be achieved, and an approach to managing people that increases the probability of achieving success”- Weiss and Hartle (1997).
The performance management process is used to communicate organizational goals and objectives, reinforce individual accountability for meeting those goals, track and evaluate individual and organizational performance results.
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The fundamental premise was that information gathered from multiple perspectives were thought to be more comprehensive and objective than information obtained from only one source. One of the earliest recorded uses of surveys to gather information about employees occurred in the 1950s at Esso Research and Engineering Company. From there, the idea of 360-degree feedback gained momentum, and by the 1990s most human resources and organizational development professionals understood the concept. The problem was that collecting and collating the feedback demanded a paper-based effort including either complex manual calculations or lengthy delays. The first led to despair on the part of practitioners; the second to a gradual erosion of commitment by recipients.
However, due to the rise of the Internet and the ability to conduct evaluations online with surveys, Multi-rater feedback use steadily increased in popularity. Today, studies suggest that over one-third of U.S. companies use some type of multi-source feedback. Others claim that this estimate is closer to 90% of all Fortune 500 firms. In recent years, Internet-based services have become standard in corporate development, with a growing menu of useful features (e.g., multi languages, comparative reporting, and aggregate reporting).
In human resources, 360-degree feedback, also known as multi-rater feedback, multi-source feedback, or multi-source assessment, is feedback that comes from members of an employee's
Performance management can be defined as a systematic process, which helps an organization by improving the effectiveness of its
Performance Management is both a strategic (about broad issues and long-term goals) and an integrated (linking various aspects of the business, people management, individuals and teams) approach to delivering successful results in organisations by improving the performance and developing the capabilities of teams and individuals.
Performance management is the process a business uses to assess and determine the efficiency in achieving set objectives. A durable performance management system relies on a trusting relationship between employees and employers. When employees doubt the credibility of employers, they also distrust the results of any performance management metrics that are produced. Inconsistent feedback from management can result in poor performance and cause confusion or resentment among employees, which further leads to distrust towards the performance management reports.
Performance management is essentially about creating a strong communication with the people around you in your working environment. It helps a manager monitor and assess how well their employees are
Performance management is a holistic procedure collectively brings various types of elements that constitute towards the flourishing exercise of people management including, above all, learning and development.
Performance management is about creating a culture that encourages the continuous improvement of business processes and of individuals’ skills, behaviour and contribution. It is a repetitive process that is continually reviewed and is both strategic and integrated. It is about broad issues and long-term goals and integrated by linking various aspects of the business, people management, individuals and teams to delivering successful results in organisations. It does this by improving performance and developing the capabilities of teams and individuals.
Performance Management is a tool to ensure that line managers effectively manage and develop their employees in-line with organisational objectives and goals.
Performance Management is a process aimed at improving performance in an effective and efficient manner. It involves following principles that ensure individuals or teams they manage:
The performance management process is a key component of an organisation overall approach to the management of its people. As part of the performance management system, performance management aims to achieve the following:
Therefore, it is suggested that she adopts a 360-degree feedback approach appraisal in order to get the opinions of not just the managers and supervisors, but, everyone.
What knowledge, skills, and abilities are needed to perform the job of working in a customer service call center?
I love reading the “Ask Liz” column from Forbes.com, which is where contributor Liz Ryan answers and talks about different Human Resources and workplaces issues in her editorial. I mean, I am seriously addicted to her articles because I think she always gives out practical and reasonable, but for forward thinking advice to other individual’s struggles in the workplace. Well recently, one article mentioned the 360-degree feedback systems, and Human Resource Liz asserted that, “Anonymous feedback from one teammate to another is a shameful illustration of an organization’s failure to build trust, and therefore failure to lead” (Ryan, 2016 p 2). Liz even went on to elaborate that “The idea that we will get better feedback from an anonymous, cloaked-in-secrecy survey than from live, honest, trust-based conversations with our own teammates is an indication of how mechanical our management mindset has become” (Ryan, 2016 p 2).
In my essay, I will critically assess the role of Performance Management and the reward system in organisations toward the employees and the business as a whole and outline the various types of reward and their advantages and disadvantages. I will support my essay with an examples of PM in the two very famous companies, Adidas and Dell, however, they are participating in a different market industries, both companies have the same target, to be on the top of sellers companies worldwide.
In order to address the root problem, HR would like to propose some alternative ideas to Ms. Sims proposals that could include awareness of GE corporate use general of 360 degree performance measures in other locations. Investigations on the benefits from other GE plants should be presented to employees to gain a better understanding and buy-in of the proposal. Knowing the culture of feedback that exist within the plant, Ms. Sims could call for a task force to investigate the benefits of 360 degree feedback and make a direction decision on the use of 360 degree appraisals. In consideration of alternative ideas, Ms. Sims should consider
Being rewarded and recognised for their work or contribution is what keeps an employee motivated to work towards achieving the organisational as well as personal goals. When the employees is motivated by rewards, they will have job satisfaction consequently increasing the productivity of the organisation. It necessitates the need of managers to pay more attention in understanding their employees and come up with suitable types of reward systems for the organisation so that the employees are intrinsically and extrinsically motivated all the time. The hypotheses that I put forward here is to support this statement that effective reward management is critical to