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Rickisha Observation

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Today we conducted an observation using the PUMP model. We observed Rickisha 3 times. The first observation we agreed upon a 72 in pace, 100 in utilization and 90 for methods. We came up with 72%for the pace, while observing for 1 min, she inducted 12 units. Once we multiplied that times 60, this gave us 720 which is below the 1000 expectation. We did not notice Rickisha off task, she received 100% for utilization. With methods, we gave her 90%. We came up with this number, since we noticed her double handling the product and not utilizing the prepper. With these 3 scores, she received a 64.8 % performance. British spoke with Rickisha, providing her with things she noticed her doing well, and some things she could improve on. We conducted

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