Risk Management and Scenario Planning for The Port and Maritime Industry

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RISK MANAGEMENT AND SCENARIO PLANNING FOR HE PORT AND MARITIME INDUSTRY (PMMG6011) ASSIGNMENT: Devise a crisis management plan for your organisation TABLE OF CONTENTS Page Introduction 3 Overview 6 Objectives 7 Communication 12 Business Continuity 17 References 20 Appendices 21 INTRODUCTION A crisis can occur at any time and in many forms. These can include crises of deception, technological crises, confrontational crises,crises of skewed management principles, crises of malevolence, crises of management misconduct. “An organizational crisis is a low-probability, high-impact event that threatens the viability of the organization and is characterized by ambiguity of cause, effect and means of resolution, as well as a belief that decisions must be made swiftly.” – Boin, A. (Ed.) (2008) “Crisis Management”, Vol 2, Sage Crisis Management – Key Elements (source: ISO 22399:2007) • Pre-trigger event o Risk assessment and risk management o Scenario planning o Business impact analysis o Business continuity planning • Post-trigger event o Emergency response o Business continuity management o Recovery response o Communications strategy Threats to an organisation and its stakeholders must the identifiable, with the appropriate methods adapted by the organisation to handle these threats. The

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