Quality Improvement in Healthcare Course Project HIM420 By: Karon O’Brien Table of Contents Introduction Page 3 Risk Scenario Related to Patient Care and Safety Page 5 Risk Scenario Related to the Physical Plant Page 9 Risk Scenario Related to Staffing Page 13 Best Practices in 4 Hospitals Page 15 Tenet Healthcare Page 16 Cleveland Clinic Stroke Improvement Plan Page 17 Conclusion Page 18 References Page 19 Introduction The issue of risk scenario carries immense importance for most of the hospitals that are part of the healthcare setting. However, there is not only one scenario that can affect the hospitals but …show more content…
The clinical researcher needs to include a return to patient-centeredness. Even though patient centered care is widely understood to be a key component for enhanced health care, the term is interpreted a number of different ways in medical literature. The definitions of patient-centeredness range from patient satisfaction about interactions with health care providers, to the role of patient/physician attitudes, to how health care systems might affect patient-centered care. Patient-centeredness is often explained in terms of patient satisfaction or the perceived social distance between the patient and the health care practitioner. For example, the researcher in 2003 found that race-concordant visits with their physician were longer in duration and perceived by the patient to be more positive and patient-centered. They viewed concordance in patient–physician relationships as perceived similarities of the patient with their physician on two dimensions: (a) personal beliefs and values; and (b) ethnicity (in race and community). Perceived similarities enhanced levels of trust, satisfaction, and intention to adhere to treatment protocol, whereas other factors such as patient-centered communication and efficacy of the patient influenced a sense of concordance (Arrow, 1963). These findings suggest that factors such as patient and physician attitudes, as well as race concordance, play a role
With the increasing immigrant population a third barrier affecting access to health care is a cultural barrier. Culture barriers can include values and beliefs, language and race and ethnicity. Health beliefs and behavior can become a barrier when patients decide not to seek medical treatment and instead turn to home remedies and healers when treating illnesses. Approximately 10% of Americans speak a language other than English and can be classified ad being limited in their proficiency. For these patients language becomes a barrier and they are less likely to receive optimal medical treatment (Flores, 2006). Horton and Johnson (2010) stress the importance of communication in reducing disparities and increasing the trust of patients in the health care system. As reported by the American College of Physicians, evidence reveals that racial and ethnic minorities are more likely to receive inferior care when compared with non-minorities. This occurs even when minorities have access to insurance and adequate income (Racial and ethnic disparities in health care, 2010).
1) Whether the risks that Adair faced were inherent in the activity of rock climbing?
The answer is no simple or a single solution. Rather, the answers must address the range of causes of disparities (inequalities in education, housing, and health insurance) and empower multiple levels of change ( patients, providers, health systems, policymakers, communities). These levels of change are most commonly found in the fundamental public health Socio-Ecological model. In this model, there are 5 levels, intrapersonal, interpersonal, community, institutions and policy, that could be focused on when implementing solutions to public health concerns, which health disparities would be considered. One method that should be looked at very closely in the institutional level of the model is reorganizing the curriculum of physician education in order to incorporate cultural competency. Such training can improve provider knowledge, attitudes and skills, which may be an important precursor to addressing unconscious provider bias. Drawing upon evidence in social cognitive psychology, Van Rhys Burgess have outlined strategies and skills for healthcare providers to prevent unconscious racial biases from influencing the clinical encounter. Their framework includes: 1) Enhancing internal motivation and avoiding external pressure to reduce bias, 2) Enhancing understanding of the psychosocial basis of bias, 3) Enhancing providers’ confidence in their
When attempting to understand health care disparity, one must first also understand race. As race applies to health care inequity, Williams and Sternthal (2010) suggested that race is not purely biological but also a social classification system created by the hegemonic class. As such, favorable traits are those attributable to whites, thus creating an atmosphere predisposed to prejudices. In a health care setting where providers rely on swift judgment and scientific data to arrive at decisions, culturally ingrained norms are bound to influence attitudes
In the United States today cultural diversity is growing more prevalent every day. The report from the Institute of Medicine (IOM: Unequal treatment, 2002) presented information that racial and ethnic minorities of all ages receive lower quality health care compared to their non-minority counterparts. Every effort should be made to stop the disparities surrounding cultural differences while attempting to understand the cultural health behaviors, increase cultural
In the United States society is well aware that hispanics have been treated with a negative attitude in the health care providing services. Just like anybody else no matter what race they are, they should have the same treatment. This situation needs to be more acknowledged and better controlled. White patients have received better quality of care than any other race including black americans, hispanics, american indians, and asian patients. One might argue that the health care providers are free to express their opinion however they like, but just like any job these health care providers have to treat everyone the same and make them feel comfortable. “ Negative implicit attitudes about people of color may contribute to racial/ethnic disparities in health and health care.” In many cases health care providers have implicit bias in terms of positive attitudes towards whites and negative attitudes towards any other color. “Fifteen relevant studies were identified through searches of bibliographic databases and reference lists of studies that met inclusion criteria.”
In this article, the experience of a medical doctor is used to shed light on the subject of racial bias/ discrimination in health care and how it is affecting health outcome of racial and ethnic minority. “Race or ethnic group is a major social factor that influences health in the U.S Braveman 387. Health inequity is at the center stage of public health discussion. Understanding the upstream factors that causes inequities and disparities can help to bridge the gap of inequality. Eliminating health disparity will protect and improve the health of racial and ethnic minority population, which is consistent with the principle of public health-improving and protecting health of populations.
Personal and institutional relationships may be affected by concerns of continued discrimination against African Americans who have historically been victims of both interpersonal and institutional racial discrimination (LaVeist & Nuru-Jeter, 2002). Research demonstrated that concordance in patient and physician race is positively related to African Americans perceptions of quality of care. Patient satisfaction supports the notion that fear of race-based discrimination in interpersonal relationships with health care providers may also affect trust (Cooper, Gallo, Gonzales, Vu, Powe, Nelson & Ford, 1999; LaVeist, 2002). African Americans had been shown to have greater awareness of the documented history of racial discrimination in the health care system than white Americans.
Discrimination and the differential quality of medical care African-Americans receive are seen in all levels of professional healthcare workers. Dr. Tweedy, a prominent psychiatrist and author of New York Times Bestseller A Black Man in a White Coat, has made claims about the difficulties and differences in healthcare treatment quality African-Americans receive (Weintraub, 2016). Studies from many medical professionals show that African-Americans face lesser quality and differential treatment due to social stigma and racial biases, whether these patients are in the Emergency Department, or seen by different health care professionals, such as registered nurses and surgical clinicians (Pletcher et. al, 2008; Haider et. al, 2015). The accumulation of discrimination, racial biases, and communication barriers between African-American patients and physicians are the reasons why African-Americans receive differential quality in medical care. The most effective way to improve and decrease these quality differences is to be proactive and educate health care workers by improving interpersonal skills and increasing awareness and cultural sensitivity training in both current and future healthcare professional workers.
Furthermore, “clinicians will make better educated patient evaluations if they familiarize themselves with the history of the particular communities they serve” (Rondini 2015: pg. 1426). Communities are more than likely separated by races. This can be due to language barriers, economic barriers, and cultural differences. It is imperative to keep racial categories in healthcare because it builds a deeper relationship between a health care provider and patient by allowing more information to flow in their conversation.
Racial and ethnic disparities can be a touchy subject when talking among many circle of people, even so with some Caucasian sub-group.US Census reported that 1 in 4 Americans are of a race other than white; 1 in 3 children are African American, Hispanic, or Asian; and 1 in 10 people are of foreign-born. When majority dictated make all decisions and the minorities does not have any power. This cultural diversity can have inferences with our health care. Ethnic culture affects our beliefs, health, illness, and medications, as well as how we interact with our healthcare providers, and even how we comply with our prescribed medications, as well as mental health status (Cultural diversity and Medication Safety , 2003).
There are various factors that attributed to these disparities, such as one’s socioeconomic status, insurance status, and racial/ethnic status. Recent studies support that patients who are racial/ethnic minorities are less likely to receive a higher quality healthcare services than patients who are non-minorities. Although many types of discrimination have been eliminated within the past few decades, many studies reveals that there are still discrimination among different industries. According to Waller (1998), African-Americans and other racial minorities are still facing negative stereotypes. (69)
Regarding to the information provided by Ms Truong, her financial literacy should be in level of medium to high. She confidently feels herself as an experienced investor since she understands the figures and relationship of risk and return, and rides out any movements in the investment market. As a result, she would like to channel any surplus funds into her investments. Besides, she more concerns about the income, capital growth, tax efficiency, control of her investment. Obviously, without certain financial literacy, she will not concern those so much. On the other hand, since she has superior financial literacy, I reasonably consider that she has dominant ability to manage her present and future financial investment. In addition to
One well accepted description of risk management is the following: risk management is a systematic approach to setting the best course of action under uncertainty by identifying, assessing, understanding, acting on and communicating risk issues. In order to apply risk management effectively, it is vital that a risk management culture be developed. The risk management culture supports the overall vision, mission and objectives of an organization. Limits and boundaries are established and communicated concerning what are acceptable risk practices and outcomes. Since risk management is directed at uncertainty related to future events and outcomes, it is
The operations on a FPSO encounters many hazards or risk to personnel and the environment. Production facilities on the FPSO increases the risk associated with many marine incident.