Risk and Quality Management Assessment

Organizational effectiveness depends upon the internal components of a business. For a hospital or a health care organization the internal components are the nurses and healthcare workers within the hospital. Business rely on their employees to make the business successful. For a healthcare organization of any kind to be successful their nurses must have and maintain critical thinking skills. Critical thinking skills often evolve over time with past experiences. This is why there must be a nice blend of new and old employees within a unit to make the organization effective and to keep the patients safe.

NHS quality improvement programs main purpose is to collect and review data entered in order to recognize the opportunities to improve business operations in healthcare. To bring changes in quality, it is necessary to respond to patient’s ideas and implement them for the better results. The key issues that are to be considered for quality-improvement NHS program, as it moves forward are the needs for the patients, necessity of the funds for quality improvements, needs of the service providers and expectations of the community. Outcomes for people and also change expertise. And to improve business operations in healthcare and also recognize opportunities.

McLaughlin, C.P., & Kaluzny, A.D. (2006). Continuous Quality Improvement in Health Care, Third Edition, Jones & Bartlett Publishers, Sudbury, MA.

Quality Improvement (QI) is an organizational approach leading to the quality of patient care and patient services through use of specific guidelines, principles, and methods to ensure quality of care for every patient and health care facility throughout the world. Quality outcomes focus on the principles of quality management. These measurements investigate the quality of care, patient outcomes and consumer needs, through being part of the participant group. This quality improvement discussion will review the foundational frameworks of QI and explanation of each framework in detail. Included in this QI report will be

Ransom, E. R., Joshi, M. S., Nash, D. B., & Ransom, S. B. (Eds.). (2008). The healthcare quality

In any continuous quality improvement effort, measurement is the key element (Sollecito, & Johnson, 2013). “Measurement and statistical analysis are used to assess the impact of an improvement effort” (Sollecito & Johnson, 2013). To Measure the impact of the program, the hospital utilized a departmental quality improvement assessment with a scoring matrix for self-assessment (McLaughlin, et. al., 2012). The scoring matrix consisted of five category ratings which each department head had to complete. Univer4sal Charting and Resource Utilization were also used for measurement (McLaughlin, et. al., 2012).

Definitions of the quality of medical care are no longer left to clinicians who decide for themselves what technical performance constitutes “good care.” What are the other dimensions of quality care and why are they important? What has changed since the days when “doctor knows best?”

The issue of risk scenario carries immense importance for most of the hospitals that are part of the healthcare setting. However, there is not only one scenario that can affect the hospitals but

Healthcare is a complex adaptive system which keeps on changing and transformational leaders are in constant work to improve the quality care of the patients. Healthcare professional is to do no more harm; despite all the effort, there are still adverse events caused by system failure. “Conservative estimates are that hospitalized patients experience 380,000 to 450,000 preventable adverse drug events each year” (Joshi, Ransom, Nash, & Ransom, 2014, p.393). Leaders understand the urgency of quality improvement and used a mix quality improvement tool to Plan, Do, Study and Act (PDSA) to achieve it.

Quality measures are strategies that gauge, evaluate or compute health care processes, results, discernments, patient insight, and administrative structure. In addition, quality measures are frameworks that are connected with the capacity to deliver first-class health care and/or that are able to identify with one or more quality objectives for medicinal services. These objectives include: compelling, protected, effective, quiet focused, impartial, and opportune consideration. Quality measures can be used to measure quality improvement, public reporting, and pay-for-reporting programs specific for health care providers (CMS.gov, 2016). There are an assortment of quality measures in which health care organizations can use to determine the status of the care they are delivering. Many are appropriate, but few are chosen for this research paper. Among them are: National Health Care Surveys, Hospital IQR Programs, Scorecards, and Political, Power, and Perception/Data for Decision-making tools.

The purpose of this paper is to identify a quality safety issue. I will summarize the impact that this issue has on health care delivery. In addition, I will identify quality improvement strategies. Finally, I will share a plan to effectively implement this quality improvement strategy.

During the daily operations of any healthcare organization, there is a multitude of potential problems that could occur in the delivery of services. Administration must develop effective strategies to minimize risks, and continually improve performance and quality within a healthcare organization. The following is a selection of case studies that illustrate potential risks to healthcare organizations and the programs that were developed to improve quality and performance while ensuring the overall success of the organization. These case studies will provide real-life examples of potential issues that this administration should consider when developing a risk management, performance, and quality program in order to ensure the overall success of the organization.

Quality indicators enable the health care system to identify inferior care in both process or outcome and structure while enhancing quality improvement in health care (De Vos et. al, 2009, p.1).

Quality is one of the most essential elements of healthcare. As stated by the Agency of Health Research and Quality, “Everyday, millions of Americans receive high-quality health care that helps to maintain or restore their health and ability to function” (Agency of Health Research and Quality, 2014). Improvements have become vital to the success of health care organizations and in the Healthcare Quality Book, it is explained that quality in the U.S. healthcare system is not at the standard that it should be (Ransom, Joshi, Nash & Ransom, 2008). Although this has been a reoccurring issue, attempts to fix the insufficiency have been less successful than expected.

Quality assessment and quality improvement in healthcare are methods for assessing the performance of healthcare delivery in terms of quality. Quality is a term broadly describing efficient access to care and effective services, which meet health needs of individuals and populations. Quality assessments are commonly carried out by health service organizations to comply with regulatory agencies and as part of a continual improvement process. Data obtained from quality assessments helps determine the need to of implement changes to enhance components of care requiring improvement. Changes implemented may include provider behaviors, organizational policies, procedures, and infrastructure modification. Examples of both successful quality improvement programs and barriers limiting their success can be used to inform health service organizations.