Risk and Quality Management

Issues with long term care services include employee turnover, regulation, employee communication and especially payment for services. Legal concerns associated with long-term care are the rise of population who will eventually need it. The demand for long-term care services are going to explode as the population ages and more people are living longer with chronic conditions. But the main questions still remains, who will pay for these services and how will they be delivered? When I say this I’m referring to the actually facilities themselves, will there be space for patients when the time

The quality department has developed this manual to introduce new employees to the basic concepts of risk and quality management within the institution. This manual meets the institution’s initiative for continuous quality improvement within each department and the opportunity to mitigate areas of risk whenever possible. In order to accomplish this goal, it is important for the new employee to be able to identify what quality improvement and risk management mean within the institution. The institution believes that when employees are aware of these concepts, decision-making processes can be put in place to reduce risk and improve quality. This manual will also review the challenges that come from risk- and quality-management decisions especially in the health care setting. The new employee will be introduced to a variety of tools available to help assess potential problems, determine whether a change is needed and how to institute these changes through informed decision making. A clear understanding of how to use these tools will help the institution reach their goals of patient-centered care while providing a safe environment. Risk and quality management initiatives have the potential to save lives and save the institution money. The institution believes that successful risk and quality management is achieved only through employee awareness and incentives to provide a culture of safety.

The WGU nursing program helped me in developing my professional definition of quality and safety by enlightening my understanding of root cause analysis, and system failures. The IHI course was an eye opener in my understanding of quality improvement, and the processes required to enhance safety and quality improvement. The courses that really assisted me in my definition include, the Organizational Systems and Quality Leadership, the Leadership and Professional Image, and Professional Roles and Values; and the Evidence-Based Practice and Applied Nursing Research.

Berry, L. L. (2000). Cultivating service brand equity. Journal of the Academy of Marketing Science, 28(1), 128-137. Retrieved from http://link.springer.com/article/10.1177/0092070300281012

Affordability should be applied to the hospital setting. There have been many patients that are in the hospital on an extended stay and they are not able to afford such things like a television in their room or, maybe the patient does not have family and they are on a fixed income. The hospital should have a policy in place that allows the hospital to go into a fund that is set up for patients that are in need. Hospitals should apply policies within their organizations that benefit the community and staff. A policy should be in place to ensure

In today’s business world, quality management is a key competitive issue. Total Quality Management, involves listening to people, communicating, including the people who do the work in the decision making process. Team managers should have a clear and inspiring goal for the group and should make sure to prominently exhibit the team mission statement on the work space, team web-site, and other office communication. Create an environment in which people are empowered, productive, and happy. I agree with the principles of TQM. The goals of TQM demonstrates appreciation for each person's unique value. Help people feel that they are part of something bigger than themselves and their individual job. Share the most important goals and direction for the group. Listen to learn and ask questions to provide guidance. Help employees feel rewarded and recognized for empowered behavior. Most importantly, it is beneficial for the company to motivate and empower teams and not just the individual.

(English) By: Moss F, Quality In Health Care: QHC [Qual Health Care], ISSN: 0963-8172, 1995 Jun; Vol. 4 (2), pp. 102-7; Publisher: BMJ Pub. Group; PMID: 10151608, Database: MEDLINE Complete

Agarwal, R. (2010, May 19). A guideline for quality accreditation in hospitals. Quality Digest. Retrieved from http://apollolibrary.com

The quality risk management plan for this case study scenario includes identifying areas of risk and healthcare errors, in order to protect future patients from having their safety compromised. The case study describes two patients who received wrong-site surgery; which is considered a sentinel event – preventable and should never occur. According to a report by the Agency for Healthcare Research and Quality (AHRQ) Patient Safety Network (2015) titled Wrong-Site, Wrong-Procedure, and Wrong-Patient Surgery, wrong-site surgery is the most frequent type of sentinel event. It is approximated that wrong-site surgeries take place forty times per week in America (Clark, 2011).

Hospitals can be set up as nonprofit or for-profit facilities. The differences between the nonprofit and for profit hospitals will be discussed. Hospitals have experienced different trends in the last thirty years. This paper will identify at least three major trends that have occurred within the hospital sector. Three examples that describe and differentiate the roles of hospitals and nursing homes are providing long-term care. The conclusion of this paper will be a brief critiquing of the current state of long-term care policy in the United States.

Customer focus is a great way of expanding and making your business or organisation successful. It’s absolutely crucial that you

Risk and quality management are vital to operating any kind of organization, but more so when dealing with an organization such as a hospital. Dealing with the lives and wellbeing of others is a huge responsibility. Some hospitals deal with more areas of services than others. Take John Muir Health for example, they provide a vast amount of services that range from primary care, emergency care, urgent care, rehabilitation, cancer treatment, children’s care, medical imaging, and more (John Muir Health, 2013). Of these areas of service require risk and quality management assessment. Other areas that do not

Risk management is the practice of measuring risk and creating strategies to accomplish the risk. In ideal risk management, an arrangement process is shadowed whereby the risks with the maximum loss and extreme probability of happening are controlled first. However, the procedure can be hard, and maintaining between risks with high possibility of occurrence but lower loss and risks with high loss but lower possibility of occurrence can often be mismanaged. “Quality management is a systematic and continuous process that organizations use to deliver products and services that meet or exceed customer expectations. Quality management in healthcare has evolved over the year to address increased

Making a quality organization structure is an epic test for a few affiliations. A quality organization system is a structure to develop plans and objectives to direct and control a relationship concerning quality (Schroeder , 2000). The essential need is to ensure that top organization sees the prerequisite for a quality organization structure and is made plans to reinforce its creation, execution and backing. This may be a tremendous starting stride if organization is satisfied by the same old thing. They may not see any preferred standpoint to having systematized frameworks which, even they ought to consent to. They may not understand the upsides of therapeutic action, organization reviews,

One well accepted description of risk management is the following: risk management is a systematic approach to setting the best course of action under uncertainty by identifying, assessing, understanding, acting on and communicating risk issues. In order to apply risk management effectively, it is vital that a risk management culture be developed. The risk management culture supports the overall vision, mission and objectives of an organization. Limits and boundaries are established and communicated concerning what are acceptable risk practices and outcomes. Since risk management is directed at uncertainty related to future events and outcomes, it is