Rob Parson at Morgan Stanley (a)

In conclusion, J.P. Morgan is considered more of a “Captain of Industry” for today’s modern age than a robber baron. America would have been a whole different country without his contributions towards society, especially if he didn’t start the many companies and industries during his

Although performance cannot be judge alone with 360-degree assessment, it provides a commentary aspect that will assist an organization in Leadership Development and Succession Planning. Including the 360-degree appraisal in the performance management process will provide a broader perspective about an employee’s performance and detail to annual appraisal. In addition, the technique facilitates greater self-development for an employee. Moreover, it enables an employee to compare his or her self- evaluation about performance with the perceptions of others.

When it comes to the failure of managers, chad believes that manager’s inability to listen, being self-centered, not a team player, and failing to take responsibility most often contributes to their failure. “I remember a time when a colleague of mine was leading a project on the development of a new customer interaction system. His biggest downfall was he did not listen to his frontline employees, when it came to some of the inadequacies of the new system. This ultimately led to him being removed from the project and he never really came back form that.” (C. D. Cerkoney, Personal Communication, February 27, 2012).

Development of a performance appraisal system that is effective in a human service organization is of benefit for the organization and the employees. For a performance appraisal system to be effective, the system has to be strategic, designed to fit the specific needs of the organization, non-discriminatory, non-bias, with correct implementation and administration. Many different components, must to be incorporated to make this type of system beneficial for all who use it, and all who are evaluated by the system.

The measurement of employee’s performance is only internal. A good performance appraisal should have multiple raters, both internal and external.

Performance evaluations are important parts of all employees and managers tools to ensure positive actions are rewarded while negative actions can be evaluated and fixed to decrease problems in the future. Performance evaluations benefit supervisors and employees by identifying how to bring out the employees best attributes for the company (Hamlett, nd.). Evaluations provide a look at how a worker is doing compared to earlier reviews of their skill, knowledge, initiative and participation in the company’s vision (Hamlett, nd.). Introducing performance review evaluations is important to most organization for the success of their organization and the advancement of its employees. Performance evaluations provide a way for managers and supervisors to manage the performance of an organization and the people who make of the human resources of the organization (McCarroll, nd.). When implementing a new system it is important to understand the process must be realistic, challenging, yet attainable for performance expectations and standards to be successful for employees and the organization (McCarroll, nd.). Balanced scorecards are utilized in performance evaluations to essentially provide a way for organizations to align their strategic plans with day to day operations (Balanced Scorecard Institute, 2015). Balanced scorecards look at traditional financial measures, which are past events and long-term investments like

For one there is a serious problem with the general reliability of the method, and of course the raters are under the influence of the several different, well documented cognitive biases (Murphy, 2008). Oddly this subjective method is often used even in situations where there are more objective criterions, like sales or turnover, available (Vinchur et al., 1998). Its weaknesses aside, supervisory ratings of individuals can indeed be meaningful under certain conditions, and there are situations where no other measures are available. Researchers has suggested that the method can be improved by using a carefully conducted job-analysis as a foundation for the construction of the rating scales, and training for the observers conducting the ratings (Borman & Smith, 2012).

Morgan Stanley chooses this kind of organizational structure to divide its business for its own special work in order to serve its customs well. The company emphasizes on program teams that can operate cross departments to allow employees performing the program under the best conditions. And this makes the company can respond quickly to customers’ needs.

At the beginning he was told to report to Jenkins, however, once he got to the site he was assigned to Jeff Hardy.  After the company reorganization, he found himself wondering whether he should report to Knight or Hardy. However, despite the confusion, he never brought up this question to Hardy, Jenkins or Knight. He perhaps then fell into the trap of a “boss­subordinate relationship” and went with the structure he felt was assigned without truly understanding its reasoning. ii. He didn’t take enough time to understand HQ’s perspective on various issues a. Replacing the chief engineer, rejecting frequency reuse patterns, or failing to get sign off on agreements for GMCT cell sites indicate failures in managing upward management relationships. Problem #2: Employee Dynamics Strengths 1. Peterson was committed to building an empowering environment for employees. i. Peterson called weekly construction meetings, which invited all to report on the company’s weekly progress and issues. Shortcomings 2. He failed to consider alterations in team dynamics when making hiring and salary decisions. i. He hired Trevor at a higher salary rate to the resentment of other employees, causing significant damage to the trust and respect between employee and manager.

The mission statement gives them credibility that if the client trusts the employees of Morgan Stanley, they will try even harder than what the clients will expect from them. This also shows that this company has good work ethics. The work ethics section of the web site states that “At Morgan Stanley, our vision is to be the world's first choice for achieving financial aspirations. Realizing this vision requires that we draw upon our strengths — connecting people, ideas, and capital — to help our clients meet their goals. Its success depends on fostering a culture where our five core values of integrity, excellence, respect for individuals and cultures, entrepreneurial spirit and teamwork are encouraged and rewarded” (http://www.morganstanley.com/about/inside/governance/msg_ethics.html?page=about). The workers will have to be proud of the company that they represent for and satisfied to work to their full potential to exceed their clients’ expectations

Performance Management Within the Workplace The basis of the mainstream of performance appraisals within the modern workplace is one person (a manager or executive) rating one more, an intrinsically individual process. There are distinction such as 360 degree appraisals that include the judgment of others such as clientele and peers/colleagues in the process but it is the action of one person transitory judgment upon another that is subjective in nature and the root cause of many of the problems encountered in the research associated with performance appraisals. Performance appraisals are of importance to the organisation, as they often provide the only measure of an individual's contribution and

Once David had made the decision to form a team, he started by hiring Brian Doyle. Brian was a seasoned consultant and would be able to offer knowledge in high-technology. Although, David had been working on this concept for some time, he failed to ensure all the stakeholders had buy-in. He did talk to a few people within the company, but never had a formal meeting with Whitney to outline his goals for the team. Also, David expected Whitney and Brian to work on any crossover of stock analysis among each other without his assistance. However, due to the past one-on-one working relationship between David and Whitney she was ill prepared for how to deal with Brian or his role within JFP. David compounded this by not providing leadership, guidance or accountability when he

360 degree feedback system as a performance evaluation tool as long as the understanding of its intent is understood. “There are three key steps in the successful implementation of 360 degree feedback systems in an organization. The three steps are that it must fit the organizations culture, make it psychometrically sound, and used with care” (“Best Practices”, 2012). It is also important to train the feedback providers to be sensitive, respectful and polite. Treating employees in a friendly and respectful manner and offering constructive advice will make them more open to accepting the performance

“Performance appraisals can enhance employee performance as well as advance the mission and goals of an organization. There are many advantages of performance appraisals if they are applied fairly, consistently and objectively. Performance appraisals not applied fairly can be counterproductive and even destructive to

1. Jamie Turner and Pat Cardullo have very different assumptions and expectations for Turner’s new position and MLI as a company. This hinders their relationship and prevents effective communication. This may be contributed to a poor psychological contract, the contract was weakly established and has not been maintained throughout Turner’s time at MLI. Also, when Jamie was in the process of signing on, Cardullo implied and even made many commitments; since then he has