Robert K. Greenleaf's Servant Leadership

1. What is the historical basis of servant leadership? What are the unique, underlying values of his perspective?

The type of leadership most noticeable in the service activity was servant leadership. Servant leadership was first introduced in 1970 by Robert K. Greenleaf in the essay “The Servant Leader”. In his essay Greenleaf says “The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature.” (Greenleaf, 1970) Greenleaf essentially

Servant leadership is an effectual way to motivate the employees. Its unique emphasis on concern for

Servant leadership theory’s emphasis on service to others and recognition that the role of organizations is to create people who can build a better tomorrow resonates with scholars and practitioners who are responding to the growing perceptions that corporate leaders have become selfish and who are seeking a viable leadership theory to help resolve the challenges of the twenty-first century (Parris & Peachey, 2013, p 378).

Servant Leadership is “an approach to leadership with strong altruistic and ethical overtones that asks and requires leader to be attentive to the needs of their followers and empathize with them; they should take care of them by making sure they become healthier, wiser, freer and more autonomous, so that they too can become servant leaders” (Valeri, 2007). Although there is not many servant leaders in this world but the concept of servant is one of the most leadership approach leaders today struggles with. Servant leadership is mainly about the leader helping to grow their followers or members personally and professionally through empathy, listening skills and compassion. The concept of servant leadership which was proposed by Robert K. Greenleaf in his 1970 writing indicated that servant leadership is a theoretical framework that advocated a leader’s primary motivation and role as service to others.

Servant leadership, as it applies to the modern world, is a concept that Robert Greenleaf defined in his influential 1970 essay, The Servant as Leader. Greenleaf’s essay explains that servant leadership is an amalgam of concrete leadership styles and “fragments of data” that came to him through “intuitive insight” (1970). Having worked at AT&T from 1926-1964, he accumulated a number of leadership qualities throughout his professional career. After retirement he began teaching at Harvard Business School, but became distressed by younger generations and their rebellious attitudes. After careful consideration, he decided institutions were doing a poor job of serving, so they were doing a poor job of leading. His

Servant leadership isn’t applied or adequate to only one type of culture or even one type of culture. Servant leadership can actually be applied to all walks of life and all parts of the world. For example, the culture of the Japanese and the religion of the Hindu people both embrace a sense of what we call servant leadership. All religions and cultures have their own unique way in which they apply servant leadership, either based on their beliefs, history, or lifestyles. The significance of servant leadership is demonstrated in different ways within each culture and religion even when some cultures are not aware that what they are implying is servant leadership. As religions and cultures change and expand through time the concept of servant leadership is adapted and applied in different ways.

The phrase “Servant Leadership” was coined by Robert K. Greenleaf in The Servant as a Leader, an essay he first published in 1970 ("What is servant," ). The servant leader serves first, while aspiring to lead second. The servant leader serves the people that he or she leads, implying employees are an end in themselves rather than a means to organizational purpose or bottom-line. Servant leadership is meant to replace a command and control, top-down, model of management. Servant leadership encourages collaboration, trust, foresight, listening, and the ethical use of power and empowerment. A few famous examples of servant leaders are George Washington, Gandi and Caesar Chavez.

Robert Greenleaf and James Hunter are both experts when it comes to leadership. Greenleaf coined the term “servant leadership” and published his first essay regarding this topic in 1970. Hunter is a world renowned author and speaker because of his leadership forte, and has worked with thousands of business executives on developing leadership skills that create successful businesses (Hunter 1998). Both of these men are distinguished professionals because of their philosophies and approaches to efficacious leadership, but they each have a different approach of how they present and represent these ideas.

Servant leadership is a theory based on Robert K Greenleaf’s belief that all men have a primary motivation to serve others and through this service they aspire to lead (Parris & Peachey, 2012). Although this leadership model has very little in common with charismatic and situational does however compare to transformational leadership in several areas. The main area of commonality between the two can be found as transformational leaders serve as stewards to change enable the followers to accept the change and move forward with the organization (Tichy & Devanna, 1990, p. 75). In essence, servant leadership becomes the long-term transformational approach to life and work.

Servant leadership was a term that was first used by Keifner Greenleaf(1970) in his first essay, The Servant as Leader (as cited by Crippen, C., 2005). Greenleaf based his

Leadership and management for many go hand in hand, and may be perceived as one in the same. In the book titled, The Servant (1998), James C. Hunter challenged this mainstream view, and literally turned this concept, which so many are coached on, upside-down. The notions of what characterizes a virtuous leader, as well as what it means to serve others, are the primary focal points of Hunter’s book. He did an eloquent job of revealing his theory concerning effective leadership by using an allegorical approach which, made the content easier to digest and much more personable. The Servant deeply resonated with me, and I gained significant value from the attitudes Hunter presented which, I can apply to my schooling, personal life, and future career paths. I was also able to discern what I felt to be applicable elements regarding the mark of a worthy leader, and arrived at my own theories.

In the book The Servant, the author James C. Hunter discusses Servant Leadership, and the impact it has on every aspect of life. The book begins with a middle-aged man, John, who has it all, a supportive wife and kids and an authoritative job as a manager at a glass factory. John however, feels his life is falling apart, his employees aren’t respecting him and his relationships with his wife and kids are becoming distant and negative. In an attempt to make a change, John attended a week long religious retreat that’s main focus is Servant Leadership. The attendees at this retreat were all very different, their careers varied greatly, and their views on how to be a leader were not alike either. In the end though, they all agreed on one thing, making a change to become a Servant Leader was going to reshape their lives, through both their careers and relationships.

According to the Oxford dictionary, leadership can be defined as “the action of leading a group of people or an organization”. The oxford dictionary then defines a leader as “leading or commanding a group of people, an organization, or a country”. These definitions are very broad and undescriptive compared to the definition, true meaning, and characteristics of servant leadership. Many texts have been published about the servant leadership qualities and their application to practice. In one book, The Servant: A simple story about the true essence of leadership by James C. Hunter, Hunter dives deep into the essence of true servant leadership in his book by defining leadership and the characteristics it takes to be a servant leader through novel form. However, the idea of servant leadership was developed by Robert K. Greenleaf in the 70’s, whom describes that to be a true leader, one must become a servant first to those he or she leads (Marquis & Huston, 2012). 35 years later, servant leadership qualities “continue to greatly influence leadership thinking in the 21st century” (Marquis & Huston, 2012). The Servant gives a good definition of leadership as “the skill of influencing people to do work enthusiastically toward goals identified as being for the common good”. Though every characteristic and model discussed in the texts are important to becoming a servant leader, only three will be discussed in this

Within a person there are two roads. One road drives you down the path of being a leader, and the other of being a follower. Along the way those two roads merge, and we find our servant leaders at the very back end of traffic. People are no different than a motorized vehicle. People will, for the sake of analogy, run out of gas, get a flat tire, and have mechanical problems that slow them down. The purpose for servant leaders standing behind their people is to be an employee’s very own personal roadside assistance.