Role Of Information Technology On Retail Industry

At Tesco information technology is right at the heart of their business, as it’s essential for the business to run effectively and it also helps them improve their customers shopping experience by faster tills and stock checking systems. The use of IT is helping them to know what to sell, and also to help deliver the product to sell. Many different areas in Tesco put it to good use for example

One of Walmart’s most recent applications of information technology is the use of radio frequency identification or RFID. These tags can be used for all sorts of applications, but in the retail industry this they are used to track packages or individual products from the factory all the way to the sell. The tag itself emits a small radio signal that a server picks up and uses to identify the tag. These tags are placed on the product or package after assembly at the factory. The RFID servers tells the computers when the product has been shipped out. Warehouses do the same thing to determine then the package is entered and when it leaves for the store. At the store, computers use the tags to make inventory easier for clerks and are usually taken off once the package is sold. In some cases the RFID label is sometimes used to see exactly where the package is in route while shipping, provided they have the proper equipment. Information technology has been instrumental in the success at Walmart throughout its history.

The retail sectors are specializing in the selling of products that the consumers need in specific times and places. However, it is hardly the retailer's responsibility to produce the goods. The retailers just act agents, as they get the products to the consumers. Industrial retailing will focus more on the sale of small quantities of the products to the buyers. Transformational processes are not integrated in the retailing processes, as the retailers neither produce nor manufacture any goods. Initially, retailing was just transacted in stores and shop. Presently, technological upgrades and developments have affected the retailing process positively, leading to the use of electronics to do transactions. In most cases, the retailers will transact with cash specifically during payment of the products (Retail Council of Canada, 2009).

The economic success of retailers greatly depends on their ability to reach customers and meet customer demands in ways that is convenient for the customer. No longer can retailers expect customers to only shop at their retail stores. Retailers are required to provide customers with the multiple shopping channels and flexible fulfillment options that they demand. Companies who fail to do so will see their customers take their business to competitors who are both willing and able to serve customers based on consumer demand (xxx)

The Association of Retail technology standards, the technology standards division of the National Retail Federation, declared the expansion of a few noticeable organizations to its developing membership. ARTS, the chief retail technology association with members situated the world over, was built up in 1993 to create instructive materials, best practices and innovation principles to empower fast and successful organization of IT inside of retail. Driving retailers who have joined ARTS as of late incorporate Cost-co Wholesale, one of the biggest retailers in the nation, working as a chain of distribution centers offering selective stock and gloating 592 U.S and world-wide store areas. (Allen, 2011)

During the past decade, retail markets have undergone many changes in their processes, services, and formats. The last part of distribution of the market strategy, retailing serves as a bridge between the final consumer and the mass producers of products. Retailing has reached every corner of the globe, and Wal-Mart has been eying areas where the

Database systems that will help them keep track of products availabilities. This will also help management to make better decision when to entice customers with discount sales and other technics to help drive down their inventory items.

Tesco is one of the leading supermarkets in United Kingdom as well as is a second largest retailer in the world right after Walmart. Tesco is considered as a multinational grocery and general merchandise retailer headquarter. As Tesco had been grown and developed and the retailing market has changed over the past 78 years, Tesco has bring in variety of technology systems to help the company in performing task at different level management which rom the operational level to the executive level. This is the structure that the system allowed the business to run smoothly and to ensure that zero mistake decisions are made and the reports are composed for effective management. Therefore, there are two of the information technologies or information

As we all know, the retail industry is very crucial and is highly competitive. As this company

In class we have learned about various business information systems that aid in organizations experiencing more time and cost efficient solutions to internal and external challenges. At Shoppers Drug Mart, multiple business information systems are utilised to maximize profit and productivity. A transaction processing system is used at the point of sale to maintain a record of every transaction, including refunds and voids. The system records if the transaction was paid for in cash, debit, credit, or a gift card and possesses other features as

Tesco is also doing well in the information system applications by including loyalty club card system to get valuable informations about customer's behaviors to extract their needs. In addition to the Information technology adopted by Tesco in using the newest technology and staying up to date. For example company has used a technological system that controls stocks, and keeps valuable record of customer's transactions and their purchasing

According to Turban and King (2003), internet technology renders retailers an additional channel for branding, transactions and customer relationship management, the adaptation of which may drive down retailers’ transaction costs, and ensuring faster and higher quality of customer interactions, resulting in enlarging the existing markets and consumer base. M&S realizes this and have tried to sell clothing via high street stores as well as via internet though they have experienced cost cutting, rationalisation and management changes in order to revive their business in recent years. Internet technology might enable sustainable competitive advantage, but problems remain on how to physically organize their online retail operations.

It shows that between 2004 and 2007, total retail growth was only 4.6% while online retail was increased by 130% (The Times 100, NA) (Table 5). With no doubt, it seems more difficult for retail shops to survive, but Lindquist (2002) stated that shoppers prefer to integrate internet shopping with other forms of shopping (Lindquist et al., 2002). The supply chain of Topshop and its changes can help us to understand how retail shops nowadays adjust its position in the

Technology provides many benefits to the retail industry and its managers; it also has drawbacks. Implementing new technologies presents learning curves for managers, staff, and team members and introduces new areas of risk (Davis, 2007). Some team members can be resistant to changes causing retailers to lose time

An inventory management system would be a great asset to any restaurant. It is very important to be able to keep track of inventory to make sure items are being used and food costs are staying low. Having an inventory management system will