Role Of Supply Chain Management Of Tesco

3777 Words16 Pages
INTRODUCTION
This report aims to illustrate the ways in which grocery retailer, TESCO PLC, utilizes Supply Chain Management (SCM) and logistics processes in order to enhance customer value; and to identify other models of good business or management practice evident in the company’s performance and which appear to contribute to a competitive advantage.

TESCO PLC is the grocery market leader in United Kingdom., the Republic of Ireland, Hungary, Malaysia and Thailand dealing in huge products line such as clothes, foods, beverages, groceries, electrical products, and commodities. Tesco is listed in London Stock Exchange (LSE) and is also a constituent of the Financial Times Stock Exchange (FTSE) 100 Index.

This document focuses on the basic understanding of Total Quality Management (TQM) and Supply Chain Management (SCM) initially and then on the role of Supply Chain Management in the operations of TESCO PLC. The transformation of Supply Chain system in TESCO over the years and the issues being faced along with its impact on the operations is highlighted. Furthermore, various elements of Supply Chain Management (SCM) system which plays crucial role in the growth of TESCO PLC are also explained. These elements includes the explanation of sophisticated Technologies like Radio-Frequency Identification (RFID), Demand forecasting, multi-channel operations, relationship with suppliers, IT and Data support, feedback from customers, etc, enabling the TESCO PLC team to serve their customers with better services and products.
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Moreover, opinions from the top management people of TESCO are stated helping us to understand the in-depth working, discussions and goals of the company, along with some information about the profit earned by the company over the last couple of

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