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Home > List of Issues > Table of Contents > An international perspective on human resource management and performance in the health care sector: toward a research
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Baluch, et al.
2013
* The effects of high-performance work systems on hospital employees' work attitudes and intention to leave: a multi-level and occupational group analysis Siah H. Ang, et al.
2013
* The role of hospitals' HRM in shaping clinical performance: a holistic approach Keith Townsend, et al.
2013
* Fostering innovative behaviour: the importance of employee commitment and organisational citizenship behaviour Matthew J. Xerri, et al.
2013
* Pro-social organisational behaviour of health care workers Paula Hyde, et al.
2013
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Human resource management is an energetic advocate to health care and to an organization. I will challenge to display fair how so in this paper by defining key roles that human resource administration shows in the health care field. I inspiration assess three to five tasks of human resource administration in positions of their equal of support and give an view of which one I touch to be the principal purpose in expanding the health care field. To sum up, I will study the part of human resource management in an organization’s strategic plan.
Joint Commission. (2010). Management of Human Resources. CAMH: Comprehensive Accreditation Manual for Hospitals, Hr-1 - HR-10.
Gómez-Mejía, L. R., Balkin, D. B., & Cardy, R. L. (2016). Managing human resources (7th ed.). Harlow: Pearson.
The Joint Commission understands that human resource management (HRM) is vital in any organization because it deals directly with employees, who are charged with the responsibility of achieving the organization’s goals and objectives. Traditionally, majority of organizations treated employees as liabilities. However, over the years, the view has changed to focus on employees as assets. Importantly, in an acute care hospital, committed employees are essential because they would be dealing with patients directly. Moreover, working with such patients requires employees who can create personal relationships with the patients. In essence, patient satisfaction increases when the patients can trust their caregivers (Mathauer & Imhoff, 2011).
The intervention begins with Dayspring providing health screening exercises for client’s employees for them to understand the common health issues and needs they may face. From then on, Dayspring liaises with the Human Resource (HR) in-charge to propose suitable recommendations and plan various health talk packages and activities to take up based on the overall health report results and needs of their employees. This is to better cater to the health needs and provide effective health programmes for clients. The HR in-charge is responsible for informing his or her employees about the upcoming health programme details and encouraging participation. This is done via different platforms such as email, posters, mass announcements, etc (Jolyn Wong,
There are different avenues an effective health care organization can improve their HRM department within that specific health care organization. One of the main roles of a HR management is the hiring and selection process of a new employees. These trends for the community in the health care organization needs to be examine. There has to be a way for a strategic planning for the HR department to become a partner in their perspective organization. This means there should be ways to develop relationships between the executives, other department and the HR department. This can then be carry into the different employment rules that are needed to be follow for a fair and unbiased hiring and selection process. There are trends that
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The Human Resources Department is a critical component in the health care workforce. They are in many ways the backbone of an organization as they handle a variety of issue that employee have. Some of the most complicated issues that Human Resources has to deal with is disability discrimination. The reason this subject is very difficult is because of the acts that protect the disabled from discrimination. First there is the Rehabilitation Act of 1973 and the second is the Americans with Disabilities Act. These acts cast a wide shadow over what is discrimination and what is not, but not every situation can be visibly seen as discrimination or not as there are many other factors that come into play. The Human Resources department not only has to deal with issue of internal discrimination but also discrimination in hiring practices. This department has to be knowledgeable enough to distinguish what is discrimination and what is not and help to make proper decisions that are best for the employee or job applicant and the employer.
As we enter the new millennium, more and more companies are recognizing the importance of managing their human resources as effectively as possible. They are also recognizing that doing so, however, cannot be done without recognition and incorporation of the global context. It is virtually impossible to read a business periodical or
Healthcare employees expect their employers to provide: Infrastructure, HR practices and support which are linked to improved performance especially in relation to patient care and service innovations. Public service values may be a strong determinant of performance as it relates to patients, moderating potential short-term adverse effects of unmet expectations of the employer.
Some hospital trusts and health authorities consistently outperform others on different dimensions of performance. Why? There is some evidence that “management matters”, as well as the combined efforts of individual clinicians and teams. However, studies that have been conducted on the link between the organisation
This paper briefly describes six selected HR outcome KPIs i.e. Employee Satisfaction; Average Employee Tenure (Employee Average Length of Stay Rate); Turnover Rate; High Performers’ Turnover; Quality of Hire; Return on Investment (ROI) of Training that is believed to be in close relationship with quality of care, patient satisfaction, and patient safety as the ultimate goal of any strategic directions in healthcare services (Appendix 4). By placing the patient safety and patient satisfaction in the centre, we are accountable to plan all our healthcare activities based on them and provide the best quality healthcare services, and these KPIs are our navigator to keep us on track.
The issue I have chosen is the relationship between HRM and organisationa,l and individual performance within the NHS. I have used two academic research based journals Baluch et al, (2013) in the Journal of Human Resource Management and Hyde et al, (2013) in the Journal of Health Organization and Management. Despite researching a similar field of study, the authors used different research methodologies.
Dowling Peter J and Welch Denice E and Schular Randall S(1999), International Human Resource Management, South-Western College
The importance of human resources to the delivery of healthcare has kept growing over time and HR has become intrinsically important to the delivery of efficient and effective health care. At this point the organizations which have managed their human capital successfully and effectively have been able to serve their patients effectively(Kabene et al, 2006). In a scenario where the health care sector is faced with major human resource related issues the HR has a major opportunity to become a