Roles of Human Resource in Managing Employee Expectation for the Success of Merger

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ROLES OF HUMAN RESOURCE IN MANAGING EMPLOYEE EXPECTATION INFLUENCE THE SUCCESS OF MERGER & ACQUISITION By KASMARIZA KASSIM A project paper submitted to Othman Yeop Abdullah Graduate School of Business Universiti Utara Malaysia in fulfilment of the Requirements for the degree of Master of Human Resource Management 1 TABLE OF CONTENT TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES ix xiii xiv CHAPTER 1 : INTRODUCTION 1.1 1.2 1.3 1.4 1.5 1.6 Background Study Problem Statement Research Questions Research Objectives Significant of Study Definition of Terms 1.6.1 1.6.2 1.6.3 Employee’s Expectation Leadership Communication 1 2 4 5 6 7 7 7 8 2 1.6.4 1.7 1.8 1.9 Commitment 8 9 9 9 Scope of Study Assumptions…show more content…
Moreover, if the companies are complementary in their own business, synergies are most likely to be reached in terms of marketing, finances and organizational goals which make it a “natural” growing process. 9 Through the last century, companies paid more attention to the three following mindsets: strategy, economics and finance. Nevertheless, these last years, it has seen the emergence of a fourth mindset, as human factors to achieve a perfect integration of both companies. Though M&A process is regarded to be an integral organizational change, but the human component often appears to be the determinant element to succeed or fail (Parra, 2006). This is because people are susceptible to fear modification in their environment; therefore the implementation has to be executed with clear and structured plan in order to diminish possible resistance. To manage M&A process efficiently in the best conditions is very far to be easy. If some barriers are perfectly identifiable such as human costs of scale, weak innovation and so forth, there are others more niggling to identify and measure like the invisible structure of mindsets. For all of these reasons, an important and deep study has to make before the bargaining of M&A (Parra, 2006). 1.2 Problem Statement The M&A is an ongoing process. This means that the operation runs from the moment the company is interested by another one until and after the achievement of

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