Roles of Operations - Essay

4389 Words18 Pages
Roles of Operations  Is about altering, transporting, storing and inspecting  Involves planning, organising, coordinating and controlling (transformation processes to meet customer requirements) • Strategic role of operations management – cost leadership, good/service differentiation - Bs needs to develop a CA; a common way is through cost leadership & differentiation - Cost Leadership  bs provides customers with BEST value for LOWEST price  gained by low operating costs and high volumes of no frill products  high volumes and low margins  e.g. Franklins no frill products don’t focus on packaging but the product itself. Also, budget airlines like Jetstar provide low cost flights with no frills (carry-on baggage, aim for…show more content…
Australian Airline, Jetstar (implemented Ryanair’s low cost operation model) - Government Policies  Influences O & O.M (e.g. industrial relations, workplace laws and waste and environmental legislations)  Laws that relate to operations: planning, safety, noise, working conditions  Methods gov. use to encourage operations to be more innovative and competitive (innovative: monetary benefits – financial grants and concession) (competitive: gradual removal of tariffs, quotas, operating costs)  Economic growth in Australia allows Australia to “do more with less” (increasing productivity and reducing cost of producing exports)  E.g. Safety report: Amcor’s 2009 Annual Company Report Had a committed goal “No injuries”, listed their fatalities and goals that wanted to achieve (reporting, standards, auditing)  Bs not only needs to be aware of laws but implement them - Legal Regulations  Aim of gov. regulation to bs is to promote fair bs conduct  Regulations include: OHS, trade practices and environmental and consumer protection - Environmental Sustainability  Refers to the development and use of methods of production that allows resources used by producers today to still be used by future gen  Managers are responsible to protect natural environment and ensure methods of production incorporate sustainable resource use  Development of tech needs to minimise harm on environment (pollution
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