Rspca

4129 Words Sep 11th, 2011 17 Pages
Assignment 2
Assignment 2

RSPCA Student Name: Yuuka Shibasaki
Student Number: 11462677
Lecturer: Brenton Price
May 30th 2011

RSPCA Student Name: Yuuka Shibasaki
Student Number: 11462677
Lecturer: Brenton Price
May 30th 2011

Introduction
RSPCA is a charity based organisation that helps prevent the cruelty to animals and promotes their care and protection. The first RSPCA was formed in 1871 in VIC. RSPCA is a national body that is found in all eight states and territories. RSPCA is the body that sets national policy while liaising with government and businesses on animal welfare issues.

Overview
At RSPCA in Queensland, stress levels within the organisation are high and the working conditions are poor.
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2) Stress management such as employee assistance programs (EAPs).
Management at the RSPCA has thus realised the situation at the workplace and hired Dr Niki Ellis, to diagnose the problem and look for possible solutions.

Diagnosis
The first step in effective change management is to diagnosis the current situation. The diagnosis process involves investigating the organisation and looking at the sources of the problem. This includes the employee’s self-awareness of their own stress and sources. Data can be collected via a questionnaire and interviews. The researchers should investigate the work environment and personal stressors. Such common sources of stress can include workload, role conflict and ambiguity, promotional issues, opportunities to participate, managerial support and communication. It is also important to measure the consequences of stress; these can include moods, performance, job satisfaction, absenteeism, blood pressure and cholesterol levels.
Stress has been linked to hypertension, heart attacks, diabetes, asthma, chronic pain, allegeries, headaches, skin disorders, cancer, immune system weakness and decrease blood count (Cummings et al, 2005). It has also been linked to an increase risk of alcoholism and drug use. High levels of stress can lead to higher absenteeism, larger staff turnover and low productivity. The symptoms are evident in the quantitative data, with an
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