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Utility Management System Cost and Time Benefits and Implications from the Local Agency Perspective Downloaded from ascelibrary.org by Indian Inst of Technology - Mumbai (IITM) on 05/11/16. Copyright ASCE. For personal use only; all rights reserved. Mark Lee, P.E. 1; Jorge A. Rueda-Benavides 2; Douglas D. Gransberg, Ph.D., P.E., M.ASCE 3 Abstract: Utility management systems (UMSs) have become more common for government agencies, and their use has recently been advocated by AASHTO on a statewide basis. By identifying current utility locations and correlating utility-related information between ongoing and upcoming projects, UMSs can reduce the occurrence of unexpected delays and cost overruns resulting from unforeseen utility…show more content…
It is defined as a set of “web-based methods of facilitating both internal utility-related communications and necessary communications between the state DOT, municipalities, and utility companies as projects are planned and constructed” (AASHTO 2014). Even though this study is mainly focused on the use of UMSs for utility relocation activities as a requirement for the completion of transportation construction projects, the authors recognize that the potential capability of these systems may involve virtually all utility-related procedures required by transportation agencies. Therefore, and for the purposes of this paper, a UMS is defined as a set of policies and information technology resources aimed to improve utility-related procedures and activities by facilitating coordination and communication within the agency and, in some cases, among stakeholders (e.g., public agencies, utility owners, contractors, and the community). The principal goal of UMSs is the reduction of time and cost by expediting processes, identifying potential utility conflicts in a timely manner, and optimizing decision-making procedures. The range of features of the system may vary depending on the specific preferences, capabilities, and requirements of each agency. For instance, at the state level, while the UMSs

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