SAS : Perfected The Art Of Employee Management

performance which in turn will ensure competitive advantage for their organization. It can be used to determine things like the mission, vision, goal, values, mission, timeline objectives, roles and responsibilities.

Performance expectations are clearly presented and appropriately defined in the job description. The performance of the account executives should be measured using a combination of the behavior approach and the results approach with an emphasis on the results approach. An emphasis should be placed on the results approach because of the job description, but most employees prefer a combination approach for performance evaluations. The results approach is most appropriate for measuring the account executives’ job performance because the employees are already skilled in the necessary behaviors. In their positions, account executives can only achieve results if they practice certain behavior. They know what to do to get the job done because this type of job requires employees who already have the needed skills (Aguinis,

The HR practices of Aflac were examined in the context of its effect on employee satisfaction. In 2015, Aflac made the list of 100 best companies to work for as it has done for the past ___years.

When looking at performance management it can be defined as (1) ‘a process which contributes to effective management of individuals and teams in order to achieve high levels of organisational performance. As such it establishes shared understanding about what is to be achieved and an approach to leading and developing people which will ensure it is achieved.’ We can see from this definition that managing performance is crucial to the overall performance of the organisation and meeting its goals and objectives. This process must then be strategic but also link other aspects of the organisation such as individuals and teams. As defined above, performance management is ultimately about achieving high levels of

Performance management relates to an organization’s ability to implement a system to evaluate and advance employee performance. Achieving peak performance requires consistency, clear objectives, and constructive employee evaluation. According to Mithas, Ramasubbu, & Sambamurthy (2011), an organization must design the performance management system based on extensive research about the organization’s mission, and then properly communicate the purpose of the system to employees, stakeholders, and decision makers. After the performing the research, the information should be used to establish the appropriate performance management specialized for the organization. In addition, an effective performance management system should align

Areas such as employee holidays, rest periods, working hours and night working are all important factors that equal to a positive work/life

SAS is a recognized company that creates business analyst software for all types of businesses. The acronym SAS stands for “statistical analysis system.” It was created at North Carolina State University as a project to analyze agricultural research. SAS’s founder decided to transform this research project into a viable company of its own, where he could provide business consulting services to large and small businesses alike. Shortly after becoming a company they were able to run software applications across all platforms of the business by using multivendor architecture for which it is known today for. SAS’s internal culture has remained the same since it first started, which has made them successful enough to spread

SAS Institute of Cary, North Carolina is an organization that fosters innovation, employee loyalty, and customer satisfaction. Over the past three decades, SAS Institute became the largest private software developer and enjoys a history of continued growth in every year of its existence. The success of SAS Institute is a result of its primary resource—its creative capital—which is entrenched in the company through its culture, Human Resource practices, communication, and employee motivation.

Despite the company's success with various facets relating to career development such as; creating autonomy through a lifestyle balanced with work and recreation, as well as managerial competency and feedback acknowledgment, the company does lag behind in some areas. One in particular to note is that of employee retention. According to Becky Peterson, an enterprise tech reporter with Business

As stated by Peter F. Drucker, “Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.” Performance management is essential to achieving an organization 's mission statement and business goals, and also in attracting, retaining, and motivating qualified employees. There are many benefits and reasons why an organization should execute a performance management system. Performance appraisals establish the basis for qualifying, recognizing, and rewarding employee contributions. In this paper, I will discuss what performance management is, the problems with the current performance management system at my organization, how other organizations have succeeded in their performance management system and how I would advise management at my current organization to improve our performance management system.

“Bottom-up” decision management philosophy was followed in SAS. Customer and employee feedback lead to many new product innovations. Internal promotion and employee referral were prominent in SAS.

Colquitt, J., Lepine, J., & Wesson, M. (2013). Organizational behavior: Improving performance and commitment in the workpla

Since the early days of the merger, we knew we would need a significant effort to transfer the new

Colquitt, J. et al (2011). Organizational Behavior: Improving Performance and Commitment in the Workplace (2 ed.). New York, NY: McGraw-Hill.

The business model of SAS is such that it in general it offers services coupled with software. Unlike typical firms in the industry it follows an annual software subscription model. Rather than sell its software, SAS leases to its customers - a strategy of immense importance in understanding the company’s relationship to its users. The fact that leases must be renewable annually creates a tremendous emphasis on customer satisfaction and quality in addition to stabilising its revenue. Furthermore, its products are made based on what customers require and its developmental process is almost wholly customer driven. There is also a strong focus on employee satisfaction leading to customer retention and loyalty which SAS