SHC 3134 Demonstrate Strategies That Can

• Some clients may speak a different language or use sign language, this will be difficult for me to deal with because they might find it offensive if I ask them to speak in English or write down what they are trying to tell me.

You should try to handle conflict situations by remaining calm, ending the conflict before it escalates and remaining respectful of others. You should try to demonstrate active listening and discuss the situation in a calm and rational manner to try and resolve the conflict.

Try solving the problem by giving the person time to calm down and responding calmly. Then open discussion to resolve the issue at hand.

Counsellors do not offer advice as such but instead give an insight into a client’s feelings and behaviour and they help the client to change their behaviour accordingly. They do this by actively listening to what the client has to say and comment from a professional perspective. Counsellors are trained to be effective helpers, especially in sensitive and difficult situations. They have to be independent, very neutral and professional as well as respecting the privacy and confidentiality of a client. Counselling can help clients to clarify their problems, identify the changes they wish to make and give them a fresh perspective. Counsellors should help them to seek other options and look at the impact that life events have made on the

Ensuring that the carer has the right and correct information, there are places that can offer other support, financially or emotionally assisting them or sign posting them in the right direction will enable them to seek help when they want it. As an outside carer/professional it is their duty to evaluate the situation and guide appropriately as not all help is welcomed.

The person may show inappropriate and unacceptable behaviour such as shouting, swearing, screaming and may insult family and carers and may demonstrate inappropriate touching. If an individual shows these behaviours it should be handled politely and in an empathetic manner. If you were to shout back this would just cause more upset to the individual.

Skills and approaches you will need for resolving conflicts are managing your stress levels, remaining calm in all situations, being aware of both verbal and non-verbal communication, by making sure you do not use any jargon and talking so everyone involved can understand you. Make sure you control your emotions and behaviour towards others, as aggressive behaviour can be intimidating. Avoid threatening others, pay attention to the feelings being expressed as well as the spoken words. Respect the differences of the individual, develop a readiness to forgive and forget. Have the ability to compromise, try and find a way to resolve the situation. Try to avoid making assumptions and accusations, as this can make the situation much worse. You must try not to over generalise and stick to the facts of what went on. Active listening plays a big part in trying to resolve conflict, as the person will feel that you are paying attention to them.

In order to be able to help, one must first be able to recognize the above signs and symptoms, as well as what threat they pose to themselves. Suicide is a very hard issue to discuss. When bringing up concerns about someone, many worry that the person in question might become offended. Talking is never a bad thing, in fact, it might be just the thing someone needs to know that they are not alone and that others do care (Smith, Segal & Robinson). The best thing for many is to know that they have someone’s undivided attention and to know that there are others who are dealing with the same problems that they are. I am a big believer in counseling groups, because they remind you that you are not alone in your problems; There are others that are

I can provide quality services to an individual from a culturally and linguistically diverse background by seeking assistance from a trained interpreter and setting up a meeting with the client’s family to inquire about their exposure to English. I think it’s extremely important to ask questions about the client’s language developmental history

Encourage the client to find a support group. Rationale: talking to others going through the same situation helps give insight and may help comfort client more.

Anger management. Anger is a normal reaction. However, how you express your anger will be the most important aspect. You need to be able to learn how to face a situation which invokes your anger. The key in this situation is in maintaining your calmness.

People deal with a lot of things in their life whether it is professional or personal. I had an incident in my life that was a professional matter; in the pass when I was working at a caregiving facilities. I had to learn how to deal with mental patients and also the workers. When dealing with the mental patients I had to learn their behavior. I had to figure out how they work with other and what triggered there behaviors. Some of my patients that you didn’t have to do anything with; besides make sure they care for their self properly and reminded them to do thing here and there. I also had some that I had to do hands on and go step by step on the things that they needed to do. A lot of times with patient that you had to remind to do something

I recently have had two patients on my current floor that did not speak English. On of the major aspects of our job as nurses is to assess our patients and to communicate with them. When there is a barrier like this one it can be difficult to get the information that is needed to care for them. I was able to get an interpretation system at my place of work, which enabled me to have a conversation with my patient. I was able to get all the information I needed to safely provide care for my

Counselors aid their clients by providing counseling services to them. Counselors also facilitate clients with exploring and understanding their worlds, as well as, discover better ways of thinking and living. A common factor in why people seek counseling services is that they are feeling weakened, under severe distressed, or circumstances have left them in a negative state of mind about something. Counseling services may vary, from individual, couples, family, or a group; assistance can be provided by face-face dialogue, group work, telephone, email and written materials’ methods.

When someone is depressed what they need to do the most is to get help. As an outsider it is helpful to support and encourage the person with depression to get therapy and to try and work through the depression. Also, the person with depression needs emotional support. When people with depression try to speak to a friend a lot of the time they feel like their friend does not understand what they are going through or feeling.