Description
Written in 2012 by Brenda Ellington Booth and Karen L Cates from Northwestern University, Growing Managers: Moving From Team Member to Team Leader, describes a fictional scenario from the point of view of a newly promoted Sales Manager named Melissa Richardson in a company called ColorTech Greenhouses Inc. Melissa faces an abundance of problems that many new managers are unprepared for. (Ellington Booth & Cates, 2012 Kellogg School of Management) Company Overview-
Located primarily in the southern region of the United States, with its corporate headquarters in Phoenix, ColorTech is a privately held company that grows and supplies annual and perennial flowers to
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Chelsea from the start was openly hostile with Melissa. Chelsea feels that Melissa is not giving her a chance to become a sales rep even though she has never expressed that desire to anyone. She eventually expresses her interest to Melissa who told her to put a resume together for consideration. Chelsea still feels slighted and has hires an attorney to approach ColorTech about gender diversity records.
Nick Ruiz- Nick is fresh out of college and has been with ColorTech for 1 year. He is the most enthusiastic of all the employees on the team. He is currently a store merchandiser, but will do whatever it takes to get into an account rep position. His product knowledge is very strong, he has active discussions with customers, and since there is a greenhouse on site he has strong knowledge of operations as well. He even forgoes his breaks to go into the greenhouse just to talk to workers about the jobs that they do.
The Situation-
From the very start Melissa Richardson has received no support or respect as a manager. In addition, Melissa has never had any managerial experience and has stepped into an office where she is way over her head with problems that she has never faced before. Her first day on the job gave a glimpse of what she was in store for. Her regional sales manager did not show up to introduce Melissa and to get Melissa acclimated to the team. The top sales rep in the company did not respect her and showed up to the first meeting late
SolutionsLeslie herselfFit in with the organizationBy just reading the case, it seems to me that Leslie did not really fit in with the organization. She just wanted to show people what she's capable of as an Executive Director by changing and deciding things that she felt needed to be changed. The first thing she should to do is trying to build relationships with everyone. Do not think we could build relationships with everyone right away. It needs time. Making changes would be bad ideas because Leslie is not using her credibility to make changes; she's using her role power to do so. Here is what Michael Auzenne and Mark Horstman said from their streaming media article, "The First Rule for New Managers", "Don't try new things. Don't be different. Don't try to prove you are you. Be quiet, keep your head down, and certainly walk around and talk to people. Don't try to impress anybody to become part of the organization. At some point
Every day begins with fear; every night ends with a different strange man. In a touching novel about the horrific life of a thirteen year-old Nepalese girl, Lakshmi, Patricia McCormick uses a fictional story to portray the lives of real girls. McCormick introduces the reader to the harsh truth about the existence of sex slavery. She paints a vivid picture in the reader’s mind of the brothel, where deceitful adults take an unknowing Lakshmi, called the Happiness House. Sold tells the struggles and perseverance of young girls to make the reader consider what life is like for women living in brothels or with pimps and how it affects them after their release or rescue. Having an optimistic outlook can get one far in life, but when considering
2. Because Beauport is a woman or a minority she cannot handle the responsibility of advancing in the field of marketing management. She believes this because her previous employer had this mindset.
From the case, we see that Melissa is very devoted to her work, and this opportunity to get promoted to Company ColorTech that she’s was waiting motivated her even more.
Throughout this case study, Gary, an employee at Brewster-Seaview Landscaping, goes into depth in explaining this business’ work dynamic. In the process of analyzing Gary’s description, we are able to extract various leadership styles which are exhibited by management. As we will see, Joe and the new supervisors’ leadership styles differ and definitely impact work outcomes.
boundaries to keep within. From the case study readings it appears the previous manager let her
It is a pleasure to recommend Sodapop Curtis. His exuberant trait that shows among his brother and friends will definitely light up the work place. Not only is Sodapop an enthusiastic person, he is a very hardworker. His work ethics have even led him into taking upon himself to obtain a job to help support his family. Doing this also shows that Ponyboy is responsible and dependable. His work ability will definitely be a benefit & something his supervisors and fellow co-workers will appreciate.
In the short story “The Sales Pitch” by P.K Dick the protagonist, Ed Morris is surrounded by advertisement and becomes annoyed of all the ads following him. He becomes irritated and makes a suggestion to move to Proxima where there is more freedom. However, in that instant the doorbell is rung by a robot who is claiming to sell a fasrad; The fasrad in other words a robot is demonstrating all its abilities to convince the Morris family to buy the item. The robot is not able to listen to commands until he is bought. Sally, Ed Morris wife, decides to buy it and use it as a useful tool. Once it was bought it began to complain about the repairs needed to return.Evan Lampe, who wrote “Analysis of the Sales Pitch,” expresses her opinion that P.K Dick
Hi, Paula, this is Chris. Can you please recommend me any capable in-house candidates for the
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I choose Howard Schultz because he wanted to climb over that fence and achieve something beyond what people were saying was possible. he have sincerity to other personnel , and he say Companies can not grow Without the passion and personality to create it. Alone, the benefit may not be able to drive to the
1. If Williams-Sonoma continues with its’ present strategies and objectives, where will it be in 5 years?
I see the problem as this: A blatant disrespect displayed by a few of the managers, specifically the most recent Mr. Franklin who was the manager in charge of Marsh when he was asked to resign. Franklin constantly hounded Marsh, saying that he portrayed poor work habits and was disorganized and
According to Paauwe & Williams (2001), sharing information and communicating have been considered the life blood of middle management. They are the pins linking the top management with the rest of the company and guiding the information flow through the organization. Furthermore, to successfully achieve organization goals or objectives, management has to establish effective communication channels through all management levels (Whetten & Cameron, 2005). In contrast, in this case there was inefficient communication between the middle manager (Beth Campbell) and the first-line manager (Richardson) in the Phoenix office, and the middle manager did not give the first-line manager clear instructions and guidelines about her new job. Even more, Richardson had not been introduced to her team officially and had not been given proper instruction about her paperwork and reports. As a result, Richardson failed to convey the organizations goals to her team and complete her sales reports on time. In addition, Richardson did not arrange for her first meeting in a professional manner, because she did not send out invitations in advance and she gave a short speech without identifying her roles and responsibilities (Booth & Cates,
To begin, the newly appointed sales manager, Melissa Richardson, was not quite prepared to be put in this position. Even though Mrs. Richardson was the top salesperson in the Chicago branch, she was not prepared to bear