Description
Written in 2012 by Brenda Ellington Booth and Karen L Cates from Northwestern University, Growing Managers: Moving From Team Member to Team Leader, describes a fictional scenario from the point of view of a newly promoted Sales Manager named Melissa Richardson in a company called ColorTech Greenhouses Inc. Melissa faces an abundance of problems that many new managers are unprepared for. (Ellington Booth & Cates, 2012 Kellogg School of Management) Company Overview-
Located primarily in the southern region of the United States, with its corporate headquarters in Phoenix, ColorTech is a privately held company that grows and supplies annual and perennial flowers to
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Chelsea from the start was openly hostile with Melissa. Chelsea feels that Melissa is not giving her a chance to become a sales rep even though she has never expressed that desire to anyone. She eventually expresses her interest to Melissa who told her to put a resume together for consideration. Chelsea still feels slighted and has hires an attorney to approach ColorTech about gender diversity records.
Nick Ruiz- Nick is fresh out of college and has been with ColorTech for 1 year. He is the most enthusiastic of all the employees on the team. He is currently a store merchandiser, but will do whatever it takes to get into an account rep position. His product knowledge is very strong, he has active discussions with customers, and since there is a greenhouse on site he has strong knowledge of operations as well. He even forgoes his breaks to go into the greenhouse just to talk to workers about the jobs that they do.
The Situation-
From the very start Melissa Richardson has received no support or respect as a manager. In addition, Melissa has never had any managerial experience and has stepped into an office where she is way over her head with problems that she has never faced before. Her first day on the job gave a glimpse of what she was in store for. Her regional sales manager did not show up to introduce Melissa and to get Melissa acclimated to the team. The top sales rep in the company did not respect her and showed up to the first meeting late
SolutionsLeslie herselfFit in with the organizationBy just reading the case, it seems to me that Leslie did not really fit in with the organization. She just wanted to show people what she's capable of as an Executive Director by changing and deciding things that she felt needed to be changed. The first thing she should to do is trying to build relationships with everyone. Do not think we could build relationships with everyone right away. It needs time. Making changes would be bad ideas because Leslie is not using her credibility to make changes; she's using her role power to do so. Here is what Michael Auzenne and Mark Horstman said from their streaming media article, "The First Rule for New Managers", "Don't try new things. Don't be different. Don't try to prove you are you. Be quiet, keep your head down, and certainly walk around and talk to people. Don't try to impress anybody to become part of the organization. At some point
Hi, Paula, this is Chris. Can you please recommend me any capable in-house candidates for the
Every day begins with fear; every night ends with a different strange man. In a touching novel about the horrific life of a thirteen year-old Nepalese girl, Lakshmi, Patricia McCormick uses a fictional story to portray the lives of real girls. McCormick introduces the reader to the harsh truth about the existence of sex slavery. She paints a vivid picture in the reader’s mind of the brothel, where deceitful adults take an unknowing Lakshmi, called the Happiness House. Sold tells the struggles and perseverance of young girls to make the reader consider what life is like for women living in brothels or with pimps and how it affects them after their release or rescue. Having an optimistic outlook can get one far in life, but when considering
Throughout this case study, Gary, an employee at Brewster-Seaview Landscaping, goes into depth in explaining this business’ work dynamic. In the process of analyzing Gary’s description, we are able to extract various leadership styles which are exhibited by management. As we will see, Joe and the new supervisors’ leadership styles differ and definitely impact work outcomes.
boundaries to keep within. From the case study readings it appears the previous manager let her
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1. If Williams-Sonoma continues with its’ present strategies and objectives, where will it be in 5 years?
I see the problem as this: A blatant disrespect displayed by a few of the managers, specifically the most recent Mr. Franklin who was the manager in charge of Marsh when he was asked to resign. Franklin constantly hounded Marsh, saying that he portrayed poor work habits and was disorganized and
2. Because Beauport is a woman or a minority she cannot handle the responsibility of advancing in the field of marketing management. She believes this because her previous employer had this mindset.
To begin, the newly appointed sales manager, Melissa Richardson, was not quite prepared to be put in this position. Even though Mrs. Richardson was the top salesperson in the Chicago branch, she was not prepared to bear
The personal selling process is a continuously revolving cycle of stages that assist the professional sales person of today in developing basic selling strategies and tactics that help them improve and prefect their own personal selling styles. As listed in the text, “there are countless small tasks in the personal selling process that are generally organized into seven major stages that overlap and interact which are:
The story is told from the point of view of a bright young man in search of a manager who could successfully lead and manage change. He wanted to work for and eventually become one, and so he spent many years traveling all over the world. He spoke with a wide variety of managers, but was rarely pleased with what he heard or saw. The “tough” managers ran profitable organizations at the expense of its workforce, and the opposite for those who he thought were “nice”. Just as he began to lose hope, the young man heard a story of a local manager whose employees enjoyed working with him and produced great results. To his surprise, the young man was able to schedule an immediate appointment.
From the case, we see that Melissa is very devoted to her work, and this opportunity to get promoted to Company ColorTech that she’s was waiting motivated her even more.
I would nominate Jeffrey Pfeffer as the best fit consultant for Zara International as he strived for evidence based management. I am intrigued by Zara’s concept of fast fashion and tactics of keeping top trends within their stores at a low cost. Zara’s risks they’re taking not only hurts the competitors who wouldn’t take such a risk but also needs to be closely watched to be sure their mission is constantly progressing. Pfeffer’s process of making decisions on a management basis revolves around definite facts that have real results. Reporting is watched closely and research is constantly done with Pfeffer’s approach which is what is needed in the retail world especially and to keep a business successfully running. In order for this company to stay afloat, it is important for managers to rely solely on a result of credibility rather than on speculation. Positive human resource management practices are crucial in a fast growing company that wants to continue to grow according to Pfeffer. Zara’s mission is
I choose Howard Schultz because he wanted to climb over that fence and achieve something beyond what people were saying was possible. he have sincerity to other personnel , and he say Companies can not grow Without the passion and personality to create it. Alone, the benefit may not be able to drive to the