Sample Resume : Customer Service Training Proposal Essay

1676 WordsAug 15, 20157 Pages
Customer Service Training Proposal For GetYourStuff.com 43 North East Street, Campbell Submitted to: Daniel Joseph Director-Customer Service Submitted by: Stephen Josh Team Lead-Customer Service Submitted on: 14 August, 2015 Proprietary Notice The contents of this document must be used for internal purpose only. No part of this document may be disclosed to a third party without the consent of the GetYourStuff Process Team. The contents of this document are strictly customized for the use of the organization and may vary for different organizations. Executive Summary GetYourStuff.com has been growing at a tremendous pace and so has its customer base. The website has been very popular and has been able to delight its customers with its unique offerings. However, the same cannot be stated when it comes to its customer service experience. The customer service representative is the face of the organization to the customer. A business can only build a competitive advantage, if it is driven by a customer centric approach, continuously trying to improve its products and services providing value to the customer

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