Sample Resume : Quality Management

employees on what Six Sigma actually is, how to use, and how it helps them perform

Six Sigma is the business strategy and a philosophy of one working smarter not harder.

• This coursework is worth 70% of the overall module marks. • The assignment questions are based on the main case. Supplements A and B provide useful insights into previous Six Sigma initiatives in the organization. • Preferably your write-up may not exceed 5000 ± 10% words. • This coursework should adopt academic conventions in terms of writing style, be supported by research, with proper attribution of sources and be fully referenced. • Do not submit an

On the other hand Master Black Belts are Full-time Six Sigma experts who are responsible for Six Sigma strategy, training, mentoring, deployment, and results. They work across the organization to develop and coach teams, conduct training, and lead change, but are typically not members of Six Sigma project teams. While Black Belts are Fully-trained Six Sigma expert that have 160 hours of training who perform much of the technical analyses required of Six Sigma projects, and usually on a full-time basis. They are the one who mentor and develop Green Belts. And Black belts are usually targeted by the organization as future business leaders. And Green Belts on the other sides are functional employees who are trained in introductory Six Sigma tools and methodology and work on projects on a part-time basis by assisting Black belts while developing their own knowledge and expertise. And lastly is the Team Members, this are the Individuals from various functional areas who support specific projects. And these individuals of Six Sigma teams made Six Sigma project team different from other teams like Leadership teams, Problem-Solving Teams, Natural work Teams, self-manage teams and virtual teams. Why? Because Leadership teams according to the two quality gurus Juran and Crosby have two kinds. First, the Quality Councils by Juran, this is usually the top managers of the organization like Vice President or Director of

This project demonstrates medium application of Six Sigma tools. The team used process mapping and sub-process mapping for select modalities to help outline existing procedures. They also used statistical analysis to reveal trends and patterns in the processes. Brainstorming was used in the improve phase, and dashboards and balanced scorecards were used as control tools to monitor key indicators and ensure that the project remains on track. The tools seem to be used correctly, but there are not many specific details about the types of tools used to form some conclusions. The team also recognized that they must obtain CTQs

is the role of Six Sigma in the Maple Leaf Foods organization? Is it a set of tools or a manufacturing philosophy? Is it strategic or tactical?

The goal of Six Sigma is to increase profits by eliminating variability, defects and waste that undermine customer loyalty. (iSixSigma, 2016)

It is therefore essential that Starwood invests considerable resources for specific training of employees. The black and green belts active in the company are formed internally, external qualifications are not recognized by the chain because Six-Sigma is seen as a model specifically adapted to the hospitality industry. From the beginning, rather than assigning belts to specific areas of expertise, Starwood requires its full-time Six-Sigma practitioners to learn from first-hand experiences, working in the various departments (housekeeping, food and beverage, sales and marketing, etc.) in order to develop large-scale initiatives. At the same time, the belts are also expected to lead process improvement projects at the individual hotel

Many business organizations today are looking for the best strategies to improve the quality of their products. Six Sigma is a methodology that provides a process to measure quality using a data-driven process (iSixSigma). This framework can be adapted for use in any industry to produce near perfect quality products or service. In addition to the methodologies Six Sigma has certifications or belts that include White Belt, Yellow Belt, Green Belt, Black Belt, and Master Black Belt. There are 2 sub-methodologies that are used in the Six Sigma process, the DMAIC (Define, measure, Analyze, improve, control) and DMADV (define, measure, analyze, design, verify) (iSixSigma). Six Sigma was developed by Motorola in 1986 as a way to improve the quality in the manufacturing process (Investopedia). In 1995 General Electric was an early adopter when it successfully implemented Six Sigma; in the first five years General Electric estimated the benefits at $10 billion (iSixSigma).

Costs associated for 3M implementing Six Sigma accumulate first establishing time for training and retaining Black Belts, which includes all the executives, then training of managers and employees. These costs will be measured against the results of implementing Six Sigma. Next, the Super Y’s of improving process outputs, conducting continuous improvements and entitlements for true potential of successes and opportunities.

At the start of every endeavor, a project manager outlines the scope of the project, determines the tasks that must be completed, and establishes the type of approach that will be used for quality and monitoring. Although there are many methodologies that are exercised in project management, the Six Sigma process offers a method of monitoring a project and ensuring quality, while offering a system for improvement and problem solving. Six Sigma presents a systematic approach to improve a project’s progression while reducing defects, enhancing quality, and improving customer satisfaction.

According to the dictionary, six sigma (sometimes stylized as 6σ) is a set of management techniques intended to improve business processes by greatly reducing the probability that an error or defect will occur. It is becoming a well know and useful strategy worldwide. Every company who needs an excellent management will pay more attention at Six sigma. This essay aims to analyze the case which named Tutorial for IT Call Center and using 10 criteria ways to evaluate six sigma projects.

The term six sigma is instituted by an Engineer of Motorola Inc. named Bill Smith Forbes reports that by usage of six sigma Motorola has increased more than $16 billion investment funds in 1980 's by Standardizing core procedures. Six sigma is an exceedingly restrained procedure that empowers associations convey about flawless item and services .The figure of six has come statically from current average maturity of most business organizations. It is a quality philosophy and the path for improving performance of the organization by knowing the present situation and where the organization could be in future. The

Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale, and quality of products or services. Six Sigma quality is a term generally used to indicate a process is well controlled (within process limits ±3s from the center line in a control chart, and requirements/tolerance limits ±6s from the center line).

The above four were the main reasons for the company to put together a set of processes which would formally combine SCM and six sigma, by training and developing supply chain people become capable of leading innovations. Over the last years of implementation, SCM six sigma became a unique and useful component of Samsung’s strategy for systematic and continuous improvement of its SCM