Samsung and Financial Crisis Case Study

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USC Marshall School of Business Marshall Research Paper Series Working Paper MKT 16-10 Brand Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers C.W. Park Marshall School of Business, University of Southern California Deborah J. MacInnis Marshall School of Business, University of Southern California Joseph R. Priester Marshall School of Business, University of Southern California Andreas B. Eisingerich Imperial College London Dawn Iacobucci Owen Graduate School of Management, Vanderbilt University This paper can be downloaded without charge from the Social Science Research Network electronic 1 Electronic copy…show more content…
At the same time, marketers have long invoked the constructs of attitude valence and strength as key antecedents to consumer behavior. Attitude valence is defined as the degree of positivity or negativity with which an attitude object (here a brand) is evaluated. Brand attitude strength is conceptualized as the positivity or negativity (valence) of an attitude weighted by the confidence or certainty with which it is held, i.e., the extent to which it is seen as valid (Petty, Briñol, and DeMarree 2007). Strong attitudes result from effortful thought about the attitude object (Petty and Cacioppo 1986), most often given its personal relevance. This effortful thought, and the confidence with which the attitude object is held, guide behavior. Brand attitude strength has been shown to predict behaviors of interest to firms, including; brand consideration, intention to purchase, purchase behavior, and brand choice (Fazio and Petty 2007; Petty, Haugtvedt, and Smith 1995; Priester et al. 2004). The rich history of research on brand attitude strength raises questions about the need for a construct such as brand attachment. Does attachment provide value beyond measures of brand attitude strength? At present, the answer to this question is elusive, as research to date has not verified how brand attachment and
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