Schein Summary

Virginia Mason Medical Center Case 1. What is Gary Kaplan trying to achieve at Virginia Mason? Dr. Gary Kaplan was trying to achieve change at Virginia Mason. He envisioned the transformation of Virginia Mason Medical Center into the quality leader in health care and sought to lead the organization toward this vision. When Dr. Kaplan joined VMMC what attracted him to the medical field was a collaborative team approach and Virginia Masons’ unique culture that was created in the early 1900’s. With time VMMC started to face challenges, competition was fierce and VMMC soon began to experience financial troubles. In addition, its employees were unhappy and the staff morale around the hospital was declining. Kaplan noticed that

5. This institution’s reputation of excellence was established through cutting edge care. The assumption is an

 Family of Woodstock, Inc. Amber Watson BSHS/355 May 13, 2014 Juanita Harb Family of Woodstock, Inc. The factors that led the founders to create Family of Woodstock Woodstock originally started as a festival in 1969 for young American youth escaping the confines of the world they were living in. The town became instantly famous, with kids searching

Short-term career goals · Attain a fellowship that will provide an excellent comprehensive education/training in health care management · Develop and enhance a philosophy, code of ethics and set of values that will inspire dedication to excellence in the health care industry

Views of Ronald G. Spaeth of Today’s Health Care Administrator Ronal G. Spaeth currently serves as the Chief Administrative Officer for System Development of Evanston Northwestern Healthcare (ENH) and serves as its President of the ENH Foundation for North Shore University Health System, as well as an Advisor of SA Ignite, Inc. (Bloomberg, 2016). Previously, he served as the Chief Executive Officer and President of both Cole Taylor Bank and Highland Park Hospital before Highland Park Hospital merged with Evanston Northwestern Healthcare. For almost a decade, Mr. Spaeth had served in various positions at Evanston Hospital, such as vice president of administrative services, vice president of corporate services, assistant secretary of the board of directors, senior executive vice president, to include the chief administrative officer he currently serves as (Grazier, 2005). In addition, Mr. Spaeth served as the Chairman of the Board of Trustees of the Illinois Hospital Association, Board of Governors of the American College of Healthcare Executives (ACHE), a Member of the Board of Commissioners of the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO), and Member of the Board of Trustees of the American Hospital Association (Bloomberg, 2016).

Create value as perceived by the customer, which includes not only patients and residents, but also physicians, employees, and community members;

Sunnybrook’s mission, vision, and values are the “foundation for [the] organization’s identity” (Sadeghi, Barzi, Mikhail, & Shabot, 2013, p. 172) and serve as guiding principles in the delivery of quality care and quality improvement. As

Running Head: Unit V Scholarly Assignment 2 The Upper Hill Valley Department of Public Safety Code of Ethics Purpose To describe the core values of the Upper Hill Valley DPS and outline the employees’ responsibility to uphold them.

We have adopted a culture of providing high-level health services to small communities to match those available in large urban areas. We offer impressive capabilities such as 24 hour service seven days per week which we consider to be our competitive advantage in this industry. Our people have always been committed to maintaining Quinte’s culture of integrity and personal attentiveness to the health services we provide.

Dr. Rhee had served as the Division Chief since his faculty appointment in September 2007, thus his departure left somewhat of a void in the division; however, Dr. Terence O’Keeffe (who was one of Dr. Rhee’s first recruits and also serves as Chief of Staff) was immediately appointed Interim Division Chief and has stepped-up to take the challenge head-on, working closely with Dr. Neumayer and the administrative leadership team to ensure continuity of operations and continued positive trending in the division. At the close of 2016, the division is actively working on a SWOT analysis with the assistance of Professor Emeritus Charles Putnam MD, PhD. The SWOT analysis will lay the groundwork for future strategic planning, including determination of a permanent Division Chief.

Services are provided by highly qualified, cooperating with each other, mutually respectful and stable staff,

It was a pleasure to work under your leadership at Sunrise Medical Center. I’ve gain much incite on what it takes to provide quality patient care. Though my employment at Sunrise Medical Center has been a good experience I believe certain measures could be implemented that could have motivated myself and other employees. After careful review of Toyota Culture: The Heart and Soul of the Toyota Way I’ve found extrinsic rewards work best for me. “Each individual has a set of fixed distinctive attributes. Moreover, people want to be distinctive—different from other individuals in important ways. (Liker, 2008)” Extrinsic rewards work best for me I get my satisfaction knowing that my hard work has not been in vain. If there happens to be a chance

Otto’s Weiner World Otto’s Weiner World is blossoming into a bigger and more successful corporation. With this expansion many oversights and variables are going to be analyzed. As the franchise begins to expand the owner Otto, wants his business ran a certain way. The chain will need to employ managers and

During her time as a sales representative for Halls, Schuler developed key relationships with B&B’s co-founders, Gary Hauer and John Salzberg. In late 2002, they finally influenced her to join B&B. She experienced B&B’s corporate culture through customer relations, by understanding the products, and the employee-centered

These are majority of the services that Three Links provides to the community. We finally entered the Three Links main entrance to be warmly received by the receptionist. She was a friendly woman in either her 50s or 60s, and she smiled throughout our interactions as she informed us that our visit is expected, gave directions to the coat rack and bathroom then gave us few minutes to gather ourselves before we met with the CEO. As we sat waiting for our champion, one of the first thing I noticed was the cozy atmosphere of the place. There were comfortable but characteristic sofa like those you would expect at home placed in different areas of the campus. The arrangement of the place was inviting you to explore every nook and cranny. It was nothing like the white walls, white fluorescent lights and antiseptic floating scent that I expected. From my earshot I could hear the pleasant camaraderie between residences, and between employees. At 10am, the CEO of the company, Patricia Vincent, made an appearance with head full of sparkling gray hairs and eyes shining with warmth as she shook our hands and introduced herself. She walked us to the conference room, and on our way there I saw a placard on the wall. On it, it had the simple mission statement that leaves a lasting impression “Creating peace of mind for those we serve,” accompanied by the values of the company: Community, Accountability, Respect, and Empathy. Seeing