Scotia Airways report

Decent Essays
September 24

Patryk Nikoniuk


This report provides information about Scotia Airways, small, private airline based in Glasgow. It pays attention mostly to the management side of the company highlighting major strengths and weaknesses while offering some explanation for observed changes. This report will contain also recommendations for control strategy, outline of company’s stakeholders and explanation of Open System Theory.

Illustrate the relationship between organisational goals, objectives, and policy and justify their contribution to the effective management of Scotia Airways.

Organisational goals - the overall mission of a business that have been established by its management and
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Formal organisation - it is a large group in order to achieve a particular goal or set of goals, formal organisations are carefully designed and include formal structure of statuses and roles, as well as smaller groups

Informal organisations - type of organisation within a formal organisation in order to supplement the efficiency and achieve the goal, the typical feature of this organisation are strong relationships that may cause spontaneous action to give better results rather than rigid actions in accordance with established rules

In relation to the case study there is a mixture of formal and informal types to keep harmony and balance within organisation.
Outline the different stakeholders of Scotia Airways and explain the influence and interest of each stakeholder.


They have a huge impact in shaping the image of the organisation as they have a contact with customers and provide them information. Employees of Scotia Airways must be aware of this and work according to few rules that have a significant impact on the image of the worker, but also of the organization.


They have an important role in the development of an organization. The company cannot function properly without them, but on the other hand they can have also a negative impact on organizations. The company which buys everything from one provider can be paralyzed when the supplier go out of business or will be affected by the strike, example for Scotia Airways
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