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Scrutinize Government Agencies

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I have always found it interesting how harshly people scrutinize public agencies. A majority of the public believe, to some extent, that the government is not doing enough for them or that government agencies are inefficient and a waste of their tax dollars. The public claims that they are not seeing enough improvements based on how much money they are putting into these systems and essentially feel cheated out of their own hard-earned money. I would like to understand what public agencies must do in order to improve their image and get the American people to confide in them and trust that their tax dollars are going to good use. The Department of Homeland Security is certainly not my favorite agency, but I do find it to be one of the most

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