Security Operations Center: A Summary

S/O EMT Perez was requested by Gate One to assist with an Ambulance escort to CT-403 on the early morning of 8/7/2015. When arriving at gate at Gate One S/O EMT Perez realized that the ambulance crew was already enroot To CT-403. S/O EMT Perez managed to catch up with the Four Butler Private Ambulance Crew Members at the door of CT-403 (due to his stature Mr. Haskey required the Bariatric unit). The resident returning, a Mr. Robert Haskey was reportedly discharged from Holy Cross that night. S/O EMT Perez unsecured the door to let the Butler Associates into the apartment to place the resident in his bed. While Butler was in the process of unloading Mr. Haskey S/O EMT Perez announced his presence and proceeded into the room where Mrs. Mary Haskey

He was brought in by his friend Gavriel Martinez. At 2338 hours Orange County Sheriff's Deputies Kenneth Jorgensen (Badge# 8180) and Deputy Michael Fairley (Badge# 6210) arrived and interviewed the GSW patient, both deputies were already on site for an unrelated event. Security Manager Richard King was informed by text of the incident at 2340 hours as well as Nursing Supervisor Debra Reilly. At 2350 hours OCSO Deputy Kristine Helms (Badge# 5021) arrived and requested to speak to the patient’s friends who was waiting in the E.D. lobby. At 0010 hours Deputy Michael Fairley contacted SO Alonso and advised that it was OK to open the Emergency Department. The lockdown was lifted and Security Manager and Nurse Supervisor were informed of the incident. The patient, Lopez was airlifted to Orlando Regional Medical Center (ORMC) at 0030 hours at which time OCOS Deputy Kristine Helms informed me that the Gang Unit task force has been called for further investigation. All cleared, OCOSO report number 16-43967. Nothing further at this

On 12-Aug-15, at approximately 2158 hours, the writer and S/O P.Jo responded to a stat call in 4-East. Upon arrival the officers noticed that the clinical staffs have already escorted the patient to Seclusion room and were changing her into the Hospital Gown. The officers stood by outside the seclusion room, once the clinical staffs changed the patient into the Hospital Gown, they exited the room and the officers secured the door.

On the above date and time I (Officer Joan Herrera#5) and Lieutenant Wesley Kimbler #17 received a call to go to 5 East. At this time no code violet was called until I stated over the radio that maybe a code violet should be called. The code violet was called at 0254; this was 2 to 3 minutes after dispatch radioed us. We got on to 5 East at 0300 the code violet was canceled. I and lieutenant Kimbler went to room 516 to see what was going on when we got to the room the patient Walter Wogan had been trying to get out of bed and bent a the nurse (Carrie Taylor) finger back, At this time lieutenant Kimbler had me go speak with Nurse Taylor to get further information about what had happened.

On Thursday 11/12/2015 at 1905 hours, during shift briefing, Officers Jason Peterman and William Miller pass down information concerning what was believed to have been an elopement from CDU by a male Baker Act patient. He was reported missing by Registered Nurse Ophie to Doctor Gomez at approximately 1530 hours. Doctor Gomez who was concerned for the patient’s safety and wellbeing then contacted Primerose Vernet from the Florida Hospital Risk Management Department assigned to our facility and she in turn contacted the Orange County Sheriff's Office and reported the issue.

On Saturday 10/26/2016 at approximately 2328 hours, Security Officers Christopher Paz, Ariel Weiland, Omar Alonso along with Supervisor Steven Evans were dispatched to the EMS Off load Ramp for an incoming (51S) Patient Standby In E.D. Upon arrival at 2328 hours Security met with E.D. Charge Nurse Johnathan Bacal who stated that there was a combative male patient being transported by the Orange County Fire Department. At 2330 hours, the patient, Alan Castillo (DOB: 08/03/84; Fin #86501337) was brought by Orange County EMS (Engine #83) with an escort from Orange County Sheriff's Deputy. He had been combative on the way in and kept stating that he wanted to leave. He was rapidly taken to the Special Care Unit, E.D. room #38 but once inside the

At 5am Officer Singh called SA Lyn Brumaire who was on duty at Coral Tower because Jordan Horvat was worried a resident of 902, Stephanie Lee, was missing. Upon keying into the room with PSO Tabiri, the resident in questions, Stephanie Lee was found to be missing from her apt. Officer Tabiri then decided to take a statement from SA and resident Macayla Caso. Ms. Horvat was also not present in the room. Ms. Caso was under the assumption that Ms. Horvat had gone home since she was packing earlier in the day and the sheets were stripped off her bed.

On 10/21/2015 SO EMT Perez was dispatched to HS-318 regaurding a general assistance call. SO EMT Perez knocked and announced his presnece at the door and was verbally greeted in by the resident, a Mrs. Netha Hopson. Mrs. Netha Hopson stated that she needed help retrieving her purse because her motorized chair was caught on it and she could not get it untangled on her own. SO EMT Perez managed to untangle the purse and retrieve it for Mrs. Netha Hopson. After insuring that Mrs. Netha Hopson needed nothing else SO EMT Perez cleared the scene without further incident.

On 1/22/2015 SO EMT Perez was dispatched to FC-117 via phone call from a resident regaurding a fall . SO EMT Perez kocked and announced his presence at the apartment door. SO EMT Perez was the verbally greeted into the apartment. SO EMT Perez the unsecured the apartment door and proceeded to search the apartment. SO EMT Perez eventually found the resident, a Mr.David Furman on his bedroom floor by his bedside. Mr. David Furman slid out of his bed and was unable to get up on his own strength. SO EMT Perez asked Mr. Furman if he was in any pain, which he denied. Mr. Furman also did not present with any pain while SO EMT Perez preformed the pelvic exam. SO EMT Perez then helped Mr. Furman to his feet and witnessed him standing on his own strength

On Friday, October 28, 2016, at approximately 4:07PM, I, Officer Larry Thomas responded to the New Patient Tower room (H420), in reference to a female causing a disturbance.

Bryheem Brown: Got a call from dispatch to take a patient from 610 ER to 3W19. This call was on the board for 1 hour before it was sent out. The ER must of took the patient up for us. When Bryheem went down there to take 610 upstairs, there was a new patient assigned to the room. Bryheem must of not checked the wrist band because he took the patient upstairs. That patient he took upstair wasn't the patient dispatched to him. The ER did report it.

On Thursday 12/08/2016 at approximately 1952 hours, I Security Shift Supervisor Steven Evans was notified by Security Dispatch that a visitor had fallen down in the West tower parking lot, near the main lobby entrance. I responded to the scene and did not find no one in the parking lot. I then went over the front desk in the main lobby and spoke with PFS employee, Libny Campos, who informed me that an older White male visitor who had left the building had fallen in the parking lot. PFS employee Campos further stated that the visitor was assisted by an unidentified Nurse employee who escorted him back into the lobby. Once in the building, he was placed into a wheelchair and transported to the Emergency Department by a Transporter employee. The

On Saturday 06/11/2016 around 2325 hours, Security Officer Omar Alonso, was patrolling the Emergency Department when he was stopped by Nurse Franceska Plaza in F-POD. She stated that the patient in E.D. room #58 was claiming that his apartment key was missing. SO Alonso spoke to the patient but he was not very coherent so Alonso spoke to Nurse Plaza and she stated that he might have lost the key in his first assigned room, which was pod E, room #49, or when he was in CAT scan. The Officer checked at both locations but was not able to find a single brown color apartment key on a black key chain which was the only description he could get from the patient, Nathaniel T. Harden (DOB: 08/12/1975, FIN#85760329). The Officer asked Mr. Harden to write

The role of a Security Supervisor can vary dependent of the type of security services being

Mechanisms should be in place at the endpoint to ensure that only known and authorized application code (whitelist) including binaries, scripts, libraries are allowed to execute on the endpoint to prevent the endpoint from being compromised by malicious code. All other execution attempts should be halted, logged and reported. The security management system may update the