Seniors’ Guide to Online Banking.
Welcome to the first edition of the Seniors’ Guide to Online Banking. Seniors represent a growing population of loyal customers in most financial institutions in the Province of Saskatchewan and even the country as a whole. Unfortunately most seniors have not been able to cope up with the rate of technological changes in the Banking Industry. The sad thing is that almost all financial institutions treat seniors just like generation X and Y folks when it comes to the use of Digital Banking. Seniors need special care and treatment in this area.
It is true that banks have done very well by improving banking products and making them accessible to all especially to seniors. This has become very popular and a
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• And what one has to do after using online banking
Section B: deals with the basic step by step process to access popular banking products such as
• Paying Bills Online
• Making eTransfers
• Making Cheque Deposits
• Setting up Alerts on your Accounts
• Changing password and security questions
•
Section C: deals with the common frauds associated with online banking and how to prevent it Topics such as the following as discussed
• Social Engineering
• Phishing
• Credit Card fraud
• Identity theft and fraud
• Advance Fee Fraud
ONLINE BANKING
Online banking also known as internet banking, e-banking, or virtual banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution 's website. The tools commonly used are computers, smartphones and in a limited sense telephone.
It is faceless and borderless in that you do not see or interact with Bank staff as it is in the traditional systems. The transaction can also be done anywhere and anytime without any restrictions. All you need is either smartphone or a computer.
The good news is that almost all the popular banking products are also available online. You can pay bills, view your account balances, and locate ATMs, transfer funds and even deposit cheques, all at any time to your convenience. In short, it is fast, safe, flexible, convenient and secure.
Looking at the
The way people bank is going through explosive, explosive changes. In fact, it’s transformed more in the last decade than in the last century. The great news for millennials is that it’s easy to grasp and use the new technology.
We can do our banking at home through the internet. For example we can set up and cancel standing orders through our online banking account. Transfer funds to other people, not just on a computer but now on our smartphones too. This technology has replaced the need for us to visit our bank and deal with a teller.
As their name suggests, they only execute their operations online. Customers can only be in contact with their money over the internet since they do not have any physical branches. Because online-only banks require lower overhead costs, they have the capability to offer more free services and higher interest rates compared to a traditional bank. Online banking provides many customers the convenience of handling their business at any physical location as long as they have access to internet. This is possible because of the variety of services that online banks provide despite limiting interaction to only the internet. Some of their services include applying for loans online, transferring funds and paying bills online. While the convenience of being able to access banking through the internet is worthwhile, there are limits to it. For example, making large deposits to the bank is limited and can only be made through the mail, they don’t service cashier checks for transactions, and withdrawing money from the account is very inconvenient. Luckily, the role of the internet in financial transactions is becoming increasingly prominent so that spending money online is more accessible, but it is important to understand both the benefits as well as restraints of online banking. Nowadays, many large brick-and-mortar banks have caught on and provide some online services in attempts to
Banking online is a recently developed convenience. How often do you forget to pay your bills? With online banking your bills are paid on time. You also have immediate access to your bank statements updated by the minute.
Since the 1980’s, online banking has made the lives of everyday people more convenient. With the new innovations and creations to computers, online banking has grown to become the most used form of banking in the US (5). From the first ATM to mobile banking technology has helped shape One of the first computerized innovations to online banking, the credit card, revolutionized how cash was money was used in society.
o Technology: In a technology driven world, it is important that banks in the industry ‘move with the time’. With respect to the big four, these banks have now introduced internet and cell phone banking as well as banking from the ATM; making the industry highly competitive. This technology aims to make banking for the client simple and accessible from anywhere. This new technology is aimed, once again, at the medium to high-income earning clients, who have access to these technologies.
In the field of IT, new technology is coming every day. The one which is very popular today might get obsolete tomorrow. So to have a competitive edge over the competitors the banks must always update their services.
The Online banking and financial services have revolutionised the consumer and corporate banking industry in the last few decades or so by giving customers the power to conduct their banking anytime, anywhere and without all kinds of paperwork and branch visits. This has been possible with the help of massive investments in information technology, systems and communication infrastructure linking the banking industry network with their universe of customers. This empowerment has also given the financial services industry a platform to create financial products with which to woo the marketplace to grow market share, revenue and profits at rates not seen
According to the Gallup poll baby boomers make up the largest share of banking customers in the U.S, and are more likely to be wealthy business owners. Gallup’s 2013 study shows most baby boomers use online services frequently. The speed and convenience of online banking has appealed to every generation. Although people can do efficient banking online, there are still required needs that need to be done in financial centers. Getting a home or business loan requires going into a bank and working with a platform associate. Applying for a mortgage or getting financial advice are important tasks done with face to face interaction at bank branches. People expect this and technology can never replace having a personal meeting with banker. Also some people don’t trust their personal information being available online. Data theft and hackers accessing your
The banking industry gained the opportunity to improve the quality of services offered to their customers with a mechanism that marked the way for the introduction of sophisticated services at a negligible cost. Providing Banking Services through internet proved fruitful to bankers in terms of establishing a single platform for providing a wide range of services and reducing the cost involved in such service offerings. This mechanism revived the service structure of the banking industry and provided customers with cost, convenience and comforts.
As technology becomes more and more advanced, the demand for new innovative technology grows as well. As a nation, we have been moving increasingly towards a more digital world and that is also true for our banking industry. The physical action of walking into a bank to execute our banking needs is becoming less common and online banking is taking its place. ATMs are also a version of online banking that has been a
MOBILE BANKING: Mobile technology is well accepted and widely available at an affordable price. It is also suitable for banking and payment services and provides huge opportunity to extend financial services to each and every individual irrespective of the place where one is residing. Internet banking has helped the customers by accessing their account anytime, anywhere, at any place. Customers can check their account details, get their banks statement, and perform many transactions in the comfort of their home or office.
Nowadays, most people are familiar with new technology development of electronic banking systems. Its not only provide the basic services like fund transfer and bill payments, but also doing the advance including provide the loan and card application. Electronic banking can define as the use of electronic delivery channels for banking products and services. Electronic banking services generally offered in two ways either traditional bank that is combine traditional and electronic delivery channels or virtual bank that operate entirely through electronic banking channel without having a branch network. It makes the business operational more efficient, faster and easier
In recent times the adoption of Internet banking as an ICT tool by financial institutions as a podium for carrying out their banking services has continued to rise globally from one continent to another continent. This development has resulted in the internet has becoming a major part of people’s lifestyle both young and old. Many organizations and businesses have been using the Internet to communicate and deliver their products and services to their customers including financial and banking industry has been also using the Internet to be one of their distribution channel with their customers. Institutions who the use of the internet as a delivery channel for
Although it is very efficient in those people who spend most of their time facing their expensive computer and locked in a same room. It is also applicable for those who stay at home as long as they have a connection in the internet. And it is called Home Banking procedures, for at the same time, a client can track the transactions via phone or internet services. The purpose of the electronic banking is to let the bank go for you, if you cannot go for it.