Servant Leadership Is My Credo By Robert K. Greenleaf

An effective leader focuses on people and therefore empathises with them. Empathy is the tool of emotional intelligence which successful leaders apply. When individuals realise that their feelings and concerns are being acknowledged they develop a sense of trust which fosters a strong relationship based on loyalty to the leader - that way people’s hearts are worn to the cause of the leader. Thus, shared values are identified that sustain the quest of vision and purpose as Gill (2006:82) alludes to. He further mentions that all visioning, strategic thinking and goal setting without effective emotional intelligence are impotent.

A servant leader must listen to a person fully without interrupting or judging them. While doing my service at the animal shelter there were two other people doing service. They were prisoners wearing the orange jumpsuit. Although most people would assume they are bad and not to talk to them, me and my group had a conversation with them about the dogs. They showed a lot of compassion about what they were doing. Although it was work they were forced to do they gave it their all. I listened and communicated with them the entire time without judging whatever they might have done. This was showing servant leadership in one of the hardest

Prior to his appointment as the Secretary of Veterans Affairs (SECVA) Robert (Bob) McDonald was already well-known for his advocacy and promotion of the concept of “Servant Leadership” a term first coined by Robert K. Greenleaf in 1970. The author first wrote about the concept of Servant Leadership in an essay titled “The Servant as Leader.” In his essay, Greenleaf recounted his reason for writing the essay, stemmed from the belief that the country was in a leadership crisis and he had a responsibility to attempt to address the problem. When Mr. McDonald came to the VA, he like Greenleaf intuitively recognized the need for and his responsibility to institute and nurture this style of leadership within the department’s leadership ranks. The MyVA Integrated Plan (MIP) dated July 2015, illustrates McDonald’s commitment to this theory by recognizing the need to cultivate leadership excellence in the department by developing “Engaged Servant Leaders responsible for establishing an organizational culture rooted in VA core values that inspires and empowers all employees.” In order to restore the trust and confidence of the Veterans and the American Public, leadership at all levels must understand what servant leadership is, embrace the concept, and inculcates the concept throughout the leadership ranks within the department.

Originating in the seminal work of Greenleaf, servant leadership is a paradoxical approach to leadership that challengers our traditional beliefs about leadership and influence. Servant leadership emphasizes that leaders should be attentive to the needs of the followers, empower them, and help them develop their full human capacities. They build strong relationships, with others, are empathic, and ethical, and lead in ways that serve the greater good of followers, organizations, and the community.

The type of leadership most noticeable in the service activity was servant leadership. Servant leadership was first introduced in 1970 by Robert K. Greenleaf in the essay “The Servant Leader”. In his essay Greenleaf says “The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature.” (Greenleaf, 1970) Greenleaf essentially

Simply, servant leaders hold a view as a servant first and leader second (Owens & Hekman, 2012). Moreover, servant leaders emphasize personal responsibility for the organization and all internal and external stakeholders (Peterson, Galvin, & Lange, 2012). As stated, expressing a genuine concern and care for people are a basis of servant leadership. In addition, servant leadership also focuses on the growth of

Over the course of my career, I have tried to model various leadership behaviors based upon successful leaders that I have worked with or for. This has led me to incorporate different styles into my own. Considering my current leadership strengths and how I view successful leaders I will use a servant leadership theory to analyze my own competencies. Servant leaders have 9 different aspects comprised of: emotional healing, creating value for the community, conceptual skills, empowering, helping subordinates grow and succeed, putting subordinates first, behaving ethically, relationships, and servanthood (Boone & Makhani, 2005, pg. 86). The aspects of a servant leader are those that I personally value and identify with. In addition to this, it is my belief that servant leaders, because they are people oriented, are more effective in a variety of environments and situations.

Servant Leadership is “an approach to leadership with strong altruistic and ethical overtones that asks and requires leader to be attentive to the needs of their followers and empathize with them; they should take care of them by making sure they become healthier, wiser, freer and more autonomous, so that they too can become servant leaders” (Valeri, 2007). Although there is not many servant leaders in this world but the concept of servant is one of the most leadership approach leaders today struggles with. Servant leadership is mainly about the leader helping to grow their followers or members personally and professionally through empathy, listening skills and compassion. The concept of servant leadership which was proposed by Robert K. Greenleaf in his 1970 writing indicated that servant leadership is a theoretical framework that advocated a leader’s primary motivation and role as service to others.

Many have developed elements that they believe are the foundation of servant leadership. In summary, included in the fundamentals are healing, creating value for community, empowering, empathy, listening, awareness, behaving ethically, and helping others grow and succeed. Healing refers to leaders trying to help solve problems and relationships. Creating value for community refers to leaders serving as an example and encouraging others to also serve the community. Empowering refers to leaders providing followers with autonomy. Empathy refers to leaders understanding others. Listening is a trait all leaders should possess. In order to understand, one should first listen. Awareness refers to leaders attentive to the things happening around them. Behaving ethically refers to the demonstrating of integrity to gain the trust of followers. Helping others grow and succeed refers to leaders providing support to followers to help them develop and accomplish professional and personal goals.

The foundation of my personal leadership philosophy can be found in the principles of servant leadership as spelled out by Greenleaf (1970, 1977). Leadership is granted to individuals who are by nature servants. An individual emerges as a leader by first becoming a servant. Servant leaders attend to the needs of those they serve and help them become more informed, free, self-sufficient, and like servants themselves. Leaders and those they serve improve, enhance, and develop each other through their connection. A leader must also be conscious of inequalities and social injustices in the organizations they serve and work actively to resolve those issues. Servant leaders rely less on the use of official power and control, but focus on empowering those they

Servant leadership is a theory based on Robert K Greenleaf’s belief that all men have a primary motivation to serve others and through this service they aspire to lead (Parris & Peachey, 2012). Although this leadership model has very little in common with charismatic and situational does however compare to transformational leadership in several areas. The main area of commonality between the two can be found as transformational leaders serve as stewards to change enable the followers to accept the change and move forward with the organization (Tichy & Devanna, 1990, p. 75). In essence, servant leadership becomes the long-term transformational approach to life and work.

Servant leadership is a type of leadership whereby the leader serves the needs of the people, empathizes with them, and involves them in solving their needs. Servant leadership is all about involving the people you are leading in your decision making, being ethical and caring for the people to enhance their personal growth at the same time improve their life. A servant leader does not simply delegate roles; he starts the work and energizes the others to join him and get the work done. According to Spears (2004), the servant leader as defined by Greenleaf is one who gets the natural feeling of wanting to serve first and then a conscious choice brings him/her to lead. This leader makes sure that other people’s highest-priority needs are take

Empathy is being able to understand and share another person’s feelings or emotions. It allows a team to develop trust and understand others. Leaders who express empathy towards their team shows that they truly care about the people within their team.

Empathy. “The servant-leader strives to understand and empathize with others. People need to be accepted and recognized for their special and unique spirits. One assumes the good intentions of coworkers and does not reject them as people, even if one finds it necessary to refuse to accept their behavior or performance” (Spears, 2004).

Servant-leaders must reinforce these important skills by making a deep commitment to actively listening to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being and said (and not said) among others. By listening with intent, followers feel understood and valued, even under pressure, the servant leader demonstrates a sense of empathy and compassion by taking the time to understand what one's body, spirit, and mind are communicating.