Service Oriented Leadership : The Workforce

Every generation is influenced by its period 's economic, political and social events. From the Great Depression to the civil rights and women 's movements to the advent of television and advanced computer technologies. Thus generational background/situation may also affect the way they work. The key is to be able to effectively address and take advantage of the differences in values and expectations of each generation in the workplace. The current work place consists of four different generations; The Baby Boomers (1946-1964) who are slowly retiring and existing the workforce, The Generation X (1965-1976), The Generation Y or millennia (1977-1997), and the Generation Z who are about to or are just entering the work force. Although these different generations tend to want similar things in a workplace their environment/background has shaped their character, values, and expectations (Hahn 2011).

“After a century of trying to control people, processes and information, we have come to a point in organizational history where we need to recognize that what worked before just simply isn’t enough anymore.” This goes to prove that over time just like everything else evolves our behaviors towards our colleagues has to evolve as well. And management has to learn the new behaviors of his/her employees. The Millennials and generation Z needs to know that they are appreciated and need to be challenged before they get bored, hence the reason why managers need to learn

For the first time in history there is a possibility that there could be as many as five different generations working together and communicating amongst each other on a daily basis.Coming from all different era’s, and eached raised with different values and thought processes, these different generations each have their own impact on the workplace. Each generation has its pros and cons on how well they will work with the other generations, and the ways they effectively communicate amongst themselves.

In her article “The Tethered Generation” for HR Magazine in May 2007, freelance writer Kathryn Tyler asserts that due to the fact that millennials grew up with new technologies such as the cell phone and internet, many of the skills they need to integrate into the workforce is severely lacking. She goes on to support this argument by addressing millennial connectivity and helicopter parents. With Tyler’s background in human resources and training and her proclamation of being member of generation X, Tyler shares her observation that millennials entering the workforce are tethered to technology, which in turn effects their work, communication, and decision making skills in and out of the office. By supplying the reader with information about these transgressions, Tyler builds her claim that HR professionals should work harder to accommodate the millennials’ shortcomings. She appears to write in hopes of HR professionals understanding why Millennials have developed into the people that they are in order to provide HR professionals with a better understanding of them and to teach these professionals how to deal with their millennial employees. Tyler’s explicit argument, which effectively appeals to her audience’s perception of millennials, is supported by an appeal to ethos in which she employs statements from credible professionals to optimize her argument. This strategy of opting to sparingly use her own voice in the text poses a unique method of making her audience more

In her versatile article, “The Tethered Generation”, published in HR Magazine in May 2007, educated freelance writer Kathryn Tyler expresses her opinion of technology and its effects on the millennials generation (those born in the United States between 1978 and 1999). Tyler’s intended audience includes the many readers of HR Magazine, those who probably work in the Human Resources (HR) Department themselves. Her purpose is to educate other HR professionals on how they should become aware and prepared to a millennial generation too soon start working in the same workforce they are in. She shows this by arguing that since the reliability of technology, millennials have slowly started to drift away from their own responsibilities, causing a changed etiquette in professionalism while in a workforce environment. Tyler, a member of Generation X (those born in the US between 1960 and 1977) and a former Human Resources generalist, often writes passive, two-sided articles, addressing that neither side of the argument is to blame, according to her previous work in HR Magazine. This conversant piece continues that pattern of examining the cultural change from the perspective of human resource issues. what follows, I will try to reach out to my audience of classmates in order to have them agree with me that Tyler’s persuasive appeal is not strong enough to appeal to her audience.

Currently the Millennial generation comprises between an estimated 10-17% of the Controller’s Office, when defining a millennial as someone between the ages of 18 to 34 (Pynes, 2004, p. 28). In the chart below (Figure 1), you can see the breakdown of the office’s age groups. As the 60-65 year olds leave the workforce it will be important to recruit individuals within the younger generations to develop a visionary workplace

The 21st century has been characterized by a workforce that has three generations, the baby boomers, the generation X and the millennial. As the baby boomers and the Generation X gradually bow out of the workforce, the millennial is increasingly joining the workforce at all levels including the leadership levels. However, the entry of the millennial who are technology natives having grown up in a technology society is causing a stir in the workplace.

Upon reflecting on the three main generations that comprise the workplace today, a few differences emerge. “Baby Boomers” grew up in a time when movements were prominent, the Vietnam War occurred, key figures were assassinated, the Watergate Scandal occurred, and television was introduced (Twenge et al., 2010; Schullery, 2013). Overall, “Baby Boomers” seem to exhibit a distrust of authority, value hard work, and want to enjoy their achievements (Robbins & Judge, 2015; Twenge et al., 2010). As such, they are results driven and give their utmost effort (Robbins & Judge, 2015). “Generation X” grew up in a time of computers, divorce, two career parents, MTV, and economic uncertainty (Twenge et al., 2010; Robbins & Judge, 2015). For the most part, they seem to exhibit the workplace behaviors of independence and a lack of commitment to employers (Twenge et al., 2010). They value a balance between work and life and place more focus on extrinsic rewards such as monetary compensation (Twenge et al., 2010). “Millennials” grew up in prosperous times with technology dominating the era and over-protective parents (Robbins & Judge, 2015; Schullery, 2013). Generally, they seem to place a greater value on employee benefits, leisure time, teamwork, and open communication (Society of Human Resource Management, 2004; Twenge, 2010; Myers & Sadaghiani, 2010). In addition, they have also been given the labels of “self-centered” and “entitled” (Myers & Sadaghiani, 2010).

The most prominent change in the workforce affecting human resources is the rise of a multi generational workforce. Providing different human resource needs to various employees is an emerging challenge for Judie. Being aware of different workplace standards between these generations is taken into consideration to reduce “pain points” (Calvert, 2015). In the interview, she grouped Generation X and Millennials into the same group, and focused primarily on the differences between Baby Boomers and Gen X/Millennials. She described the Baby Boomers as skilled in their jobs and maintaining the implicit

Fast changing advances in technology, along with an evolution of thought about the basics of leadership relationships requires a change of people’s mindset. Leadership theories and styles have had to also evolve to achieve the best outcomes for their organization. Over time, these styles have been developed and classified under various theories. These theories evolved as new information is learned. A theory may deliver a

Over the next decade, it will be a challenge for employers to attract, keep, and develop a skilled work force for numerous different reasons ranging from the evolution of technology to fewer foreign students coming to America for work. Adding to the problem, companies are finding themselves managing four generations of workers. Based on their generation’s life experiences, each group has its own diverse characteristics, standards, and attitudes towards work. The four generations are as follows: Silents (1925-1946), Baby Boomers (1946-1964), Generation Xers (1965-1980), Generation Ys or Millennials (born after 1980). It is up to management to relate and motivate employees of different age groups. The purpose of this paper is to inform readers

The so called millennial generation, also referred to as Generation Y and commonly called the Net generation, due to the effect of the internet, are made up of citizens in the United States born between the years 1978 and 1999. This generation has become very familiar with technology because they have grown up with it. They were raised with this new technology such as e-mail’s, instant messaging, and even cell phones. Not all of these new devices have been helpful. In the workforce specifically things have changed especially with communication. Many business had to change their ways of “running the firm” to adapt to the new generation. Business are struggling to adapt to their technological ways, and the effects

An obvious stereotype of generation Y and new graduates is that they are well versed in all things technology. This generation more so than any other encompasses the ability to use social media to not only create a following for an organisation but also to source information and conduct day-to-day business practices. This stereotype accompanied with workplaces adopting practices that rely heavily on technology and knowledge of technology in order to conduct business gives graduates a significant and unmatched professional advantage over those whom are not a member of this group. With trends in business practices continually evolving generation Y are proving to be the most adaptable in moving towards a technological based business world.

“The number of employees over the age of 55 has increased by 30 percent; however, the number of 25- to 54-year-olds has only increased by 1 percent” (Claire, 2009). In 2008 the eldest of the 77 million baby-boomers turned 62. Estimates are that by the end of the decade about 40 percent of the work force will be eligible to retire. As people begin to reach the age of retirement there may be not be enough new employees to fill the gap (Clare, 2009). Companies need to find ways to attract Boomers and Millennials. Companies that want to attract Boomers and Millennials need to be creative in their culture, HR policies and work environments.

Many changes are happening in the workforce today. Our labor environment consists of multiple generations, which creates fundamentally differing approaches to everything from work ethics, business management, and co-worker cooperation. The most recent generation, commonly known as “Generation Y” or the “Millennial” generation, is slowly taking over the workforce. Because they bring with them a radically new mindset and opinion of labor, the global business infrastructure should be modified to not only accommodate “Millennials,” but also to remain sympathetic to the business practices characteristic of previous generations. Doing so will provide more harmony and productivity among co-workers of different generational backgrounds.