Service Quality Of English Islamic Banks

This article represents a focus group type of qualitative research. According to Qualitative Research Consultants Association (2015), in focus group qualitative research, a group of individuals who share a need, life circumstance, or habit relevant to the research issue(s) at hand are led in a discussion by a modulator. The focus group discussions often include between two to ten respondents, and are often held face to face. They can also be conducted remotely through videoconferencing, teleconferencing, or

Four main aspects Focus groups will be discussed. First, a personal experienced researched focus group conducted in a lecture. Following that, the

Facilitating focus groups, interviews, allowed us to strengthen our qualitative research skills. As an outsider, the qualitative process was the most enjoyable to me. I was able to learn their way of living, strengths and challenges of their community. The process of creating the pretest and posttest surveys collectively was a challenge, yet another beneficially learning experience. I realized effective surveys take time to develop and need to be reviewed by multiple people. Developing poorly constructed questionaries’ is highly possible if no one takes the time to actually

The qualitative research design applied in this study is the focus group interviewing. For this particular topic, survey research design was the most appropriate as it could help obtain the necessary data and information from respondents. Also, the National Institute against Prejudice and Violence used questionnaires to collect data and information in doing the research (Barnes &Ephross, 1994).

In order to gather a lot of data, a focus group is recommended. According to Howitt D. (2013), an optimal focus group consists of six to ten participants (Howitt, 2013; Morgan, 1997). The fact that an experienced interviewer conducted the interview led to good control and desired data(Morgan, 1996). Furthermore, a thematic analysis provided a systematic overview of the results.

Focus groups are a prominent method of enquiry, regularly used within the field of social science and in particular, qualitative research. The focus group practice involves a number of participants having an open discussion on a specific topic, set by a researcher. The researcher acts as a moderator to aid discussion by using probes to collect desirable data. This process is recorded and transcripts are used to interpret and analyse given information.

The order of these question differed slightly depending on how the interview went. Because of the semi-structured nature of the interviews the informants had the opportunity to express their views in their own terms. In addition to one-to-one interviews, two focus group interviews were conducted. According to Frey and Fontana (1991) focus group interviews include multiple people who have gathered at a centralised location to respond to questions posed by the moderator. In addition, Frey and Fontana (1991) argue that it is a qualitative research technique that is particularly useful when trying to obtain phenomenological data and should be utilised along with other techniques of interviewing and observation. The two focus group interviews conducted

Bank X has a niche position within the current UK retail banking environment for doing things differently which makes for an interesting case study. This includes a high regard for customer service and to do things in a non-traditional way. Within the context of the research question, the author expects to come across the following limitations in conducting research with respondents and through other available sources of

A Focus group is defined as a research technique that collects data through a group interaction, on a given topic from the researcher. Along with this definition are some essential components. Firstly, it states that, focus groups are research methods devoted to data collection. Secondly, it signifies the interaction of group discussion as a source of data. Lastly, it acknowledges the active role of researchers in establishing the group discussion in order to collect data (David, 1996.p.130).

I encouraged all participants to speak naturally and honestly. The focus groups were recorded and some brief notes were made to note any particularly important details but without disengaging from the focus group. The focus groups were structured, with several key questions that were asked to the participants, however these key questions were very general, which was the same approach used by Schlesinger et al. (1992). This allowed for the two focus groups responses to be compared, as without this structure the two focus groups could have discussed very different topics and been difficult to analyse (Bryman, 2012). The broad natured questions allowed for in-depth discussions to take place between the participants in the focus groups, and when an interesting point arose, the questions were altered to gain more information in addition to preventing the respondents from repeating themselves. A copy of the focus group topic guide can be found in Appendix 2.

This study examines the principles and criteria Islamic banking operates in providing their financial services which make different from those of conventional banks.

In the Islamic banking system,according to sources and causes of risks, it might be an external risk which due to changes in risk policies and regulations caused by banking supervisory authorities ( regulatory risk ) or macro and external impact of benchmarks such as LIBOR interest rate factors, namely the use of determine the speed mark Islamic Bank ( known as interest rate risk ) ;There are risks to fulfill obligations related to the debtor by Islamic Banking( Credit risk ) , there are a set of risks, operational risks collectively,Islamic banks themselves , the people involved / staff, including errors, negligence and fraud, the system and the use of technology in the Islamic Banking , the proceedings and / or processes and procedures

First is focus group method, focus group is defined as a group of individuals providing information in a structured format. A moderator leads the group of about 8 to 14 participants through an open, in-depth discussion rather than simply asking questions to solicit participants’ responses. The group is stimulated by comments from other group members in creatively conceptualizing and developing a new

In this essay, the Islamic banking effectiveness will be evaluated in terms of its performance during the last twenty years and in contrast with its conventional counterparts. In addition, a brief examination of the main concepts of Islamic banking will be included. Various sources, such as journals, books, and newspaper articles were consulted in the pursuit of examining this promising new approach

Home is an essential need for human life. Everybody needs an asylum for rest, rest, solace and assurance from sun and downpour. It is a spot to abide in solace with gang. In this manner, owning a decent home is a desire of everybody. Individuals satisfy this need by building a home all alone, buying it or leasing it from others. Undoubtedly, installment for home loan typically takes a decent piece of one's month to month pay. Customary home loans are, obviously, hobby based and prohibited in Islam. The most prominent kind of financing by every Islamic bank in Malaysia is Bai' Bithaman Ajil. Bai' Bithaman Ajil implies a "conceded installment deal". It is a method of Islamic financing utilized for property, vehicle, as well as financing of other