Service Request Processes Evaluation from Riordan Manufacturing

To be successful in today’s business environment, an organization must be able to perform certain fundamentals accurately and efficiently. One of these elements is having an effective and efficient Inventory System Management (ISM). ISM enables one to have the knowledge of where his or her inventory is at every step of the way. This allows one to better interact with consumer and make sales. Choosing the right ISM can lead and pave the ground work for future business success and profitability.

There are several stakeholders at Riordan Manufacturing to gather requirements from to provide a clear picture of the final project. The first stakeholder to gain input would come from the Chief Operations Officer, he was the requestor of the system upgrade, is responsible for the budget, which includes payroll. The Chief Legal Officer oversees the legal aspects of the human resources programs. The individual human resources managers within the individual facilities are the stakeholders who recruit and handle benefits for employees. Each facility has an accountant that oversees payroll and bonuses as well as the payroll specialist (Apollo, 2011).

The design method that would be used for Riordan Manufacturing would involve the use of Joint Application Development (JAD). Participants in this methodology would include users, managers, sponsors, programmers, and systems analysts. By involving everyone in the program, we can obtain the most vital information on what is needed to improve the current process for Riordan.

Riordan Manufacturing is a profitable plastics manufacturer with annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 company with revenues over $1 billion. The following are some of the products produced by Riordan Industries: plastic bottles, fans, heart valves, medial stents, and custom plastic parts (Virtual Organization, 2009). This compliance plan will state the company's legal responsibilities and regulations necessary to continue earning a profit. The plan will address the laws affecting the plastic industry and guidelines to ensure management and employees understand and obey the laws. The focus of the

Subsequently Riordan Manufacturing proposes to have higher levels of inventory that allows them in effectively forecasting models for inventory control, production, planning, improving supply chain, and guaranteeing deliveries of Riordan products. Creating a new process design essentially caters for the new supply and demand of Riordan products. Using lean production can help Riordan Manufacturing minimize waste from raw material toward the finished product. Because of the elevated demand for the product, production needs increase (Chase, Jacobs, & Aquilano 2006).

Riordan Manufacturing is a worldwide fortune 1000 enterprise manufacturer of plastics with sole ownership by Riordan Manufacturing Industries. Custom plastic product parts akin to beverage containers and fan parts help generate company revenue of one billion. Riordan development and research carries out at the company’s R&D headquarters location in San Jose, California. Three additional Riordan production plants include locations in Pontiac, Michigan and Albany, Georgia with an international joint venture in Hang Zhou, China. Riordan employs a mere approximate of 550 people with company projections at $46 million a

In order to create a successful business plan, we first conducted a needs analysis and put together a list of recommendations that could be used to help the company. Riordan Manufacturing would like to reduce costs and materials across all plants. The introduction phase involves the evaluation of the current

Riordan manufacturing has requested its information technology areas of telecommunication and network s he focus is on security and efficiency that Riordan manufacturing has encountered. The System Development Life Cycle (SDLC) method includes analysis needs and availability of

The next step to gather information will be trough the interviewing of the key stakeholders and end users inside Riordan Manufacturing. Based on Kendall & Kendall (2012) an information-gathering interview is a directed conversation with a specific purpose that uses a question-and-answer format. For this the analyst will need to prepare beforehand a series of question that will as specific as possible. Being ambiguous could result in a lost of time and money for the company. Preparing also will depending on the amount of time provided for the creation of the system application. Depending on this time, the interviews will be prioritized based on which stakeholder could provide the best data for the project. If enough time is given, then all stakeholders should be interviewed accordingly.

This paper will speak to the issues and opportunities experienced by Riordan Manufacturing. Riordan Manufacturing management’s has made a decision to implement organizational transformation by “Going Green Initiative”. The decision to take on an external consultant to evaluate assembly processes and to propose a sustainability plan to conform the organization to ISO 14001 principles is easier said than done because of unwilliness and complete contributions of team members.

• Review the intranet site for Riordan Manufacturing including Human Resources – Organizational Charts, Employee Files, etc., and Sales & Marketing –

One of the biggest improvements to be made that would assist the manufacturing, delivery and shipping systems are changes to the inventory management system. The inventory management system needs to be upgraded to a less manual, more automated system utilizing barcode technology. Barcodes would be placed on every product built and/or raw materials received by Riordan. Inventory would be scanned when picked from the shelves, would be scanned when placed on transit, and would be scanned upon arrival and departure at any Riordan facility. This would be put into place for both raw materials arriving as well as products that are post-production and ready for distribution. With accurate inventory counts, the company could better forecast low inventory levels and drive manufacturing based on the available inventory and projected orders from our customers. The system will have reorder quantities established and will auto-reorder when inventory levels get

Riordan Manufacturing has a large problem when it comes to inventory and customer orders. Because Riordan has offices both in the United States and in China, it faces a number of obstacles both in the logistics of inventory control and the need for accurate customer order management.

Use this worksheet to conduct a sustainability audit of Riordan Manufacturing, a virtual plastic injection molding company. Fill in all necessary information. Production stages that do not occur at this plant are marked as N/A.

A common way of decreasing the amount of inventory a business holds on a daily basis is implementing a just-in-time inventory process. A Just-In-Time inventory system means that the business gets the materials for a product, as they are demanded. “The electronic data