Servicelink Company Analysis

Weekly service users meetings- staff are encouraged to support all service users to plan and be involved in weekly service users meeting the meeting must be set out with clear goals all service uses must be given the opt unity to have input in the meeting and express themselves in a form of communication that they are familiar with and all meetings must be documented and must reflect on any completed actions from the last meeting .the meeting must contain sections on organisational changes, Home changes, changes to the staff team, health and safety, menu planning , activities planning, Personal section for service users to raise anything they would like to raise that is specific to them, any other business, and a good news section, service users forum

The product of the company is not having a broad scope to compete in the market. With companies like CISCO having broader products, its very difficult to compete in the market. So the company needs to create a more viable business model and upgrade the products.The technical solution of the

Projects aligned with Analysis Request where Service Request 12, 13, and 15. Request 12 required an inventory of all current systems used by all business units of Riordan Manufacturing. A project of this nature would likely be used as an input to a strategic roadmap of system implementation and support. Request 13 and 15 involved an analysis of Sarbanes-Oxley requirements as it relates to Riordan Manufacturing and a risk analysis on corporate security (both physical and informational). The SOX analysis would evaluate the performance of current processes against each of the SOX requirements and determine what corrective action is required, if

Upon reviewing all of the service reusability is the stage of service oriented design that most affect the granularity that compose the software solution. I came to this conclusion, because reusability of a service grants it to have endless potential. Not only can a service be reused, it can perform different tasks.

Recent changes in the organizational structure of the IT system has left open needs for adjusting practices in order to address new demands of protection. The organization has recently made the move from a standalone system to a network-based one, which facilitates greater cooperation and collaboration within the company and increasing overall productivity. A network-based system provides a more flexible structure to still function within a diverse and multifaceted environment. It does so by the fact that within its structure, "communication between components is restricted to message passing, or the equivalent of message passing is a more efficient mechanism can be selected at runtime based on the location of components" (Fielding, 2000). Network-based systems allow communication and dissemination of information to occur seamlessly without lag. This then further empowers individual employees of the organization with greater technological tools. The research suggests that "network-based systems are those capable of operation across a network, but not necessarily in a fashion that is transparent to the user," but rather as an automatic process that increases the ease and productivity of each user while working on the system (Fielding, 2000). As such, it comes with a wide variety of benefits to increase the productivity and efficiency of the organization.

Testing as a Service @ Optum Global Solutions Introduction: Testing as a Service (TaaS) is an outsourcing model in which testing activities associated with some of an organization’s business activities are performed by a service provider rather than employees. TaaS may involve engaging consultants to help and advice employees or simply outsourcing an area of testing to a service provider. Usually, a company will still do some testing in-house. TaaS is most suitable for specialized testing efforts that don’t require a lot of in-depth knowledge of the design or the system. Services that are well-suited for the TaaS model include automated regression testing, performance tests, security testing. TaaS is also sometimes known as on-demand

Answer Ricks question as if you were Karen. To help out with your answer, consider that the and service reps are in Kansas City, distribution is in St Louis, and the corporate office (where credit, payroll, and other such function are located) is in San Francisco. Regarding KHR, would it matter to your answer if there a new customer versus a long-time customer? Why or why not, and if so, how? (Castleberry & Tanner, 2014) As mentioned in the first few chapters sales people are responsible for coordinating many components to make a customer’s contract run smoothly. The situation in this scenario shows an inability of Karen to effectively coordinate with other areas within her own business. Sales people make contracts that lay out items like timing of product delivery, billing contracts, paperwork.

According to Sutton, R. I., in order to innovate, we have to “ignore what has happened before” (Sutton, 2001). However to ignore any existing, globally accepted phenomenon, we need to develop something that not only performs the desired functionality but also does it more efficiently. This definitely is a challenge for service based companies, which believe in using the existing industry standard tools for catering to the client needs with little or no importance to improving the way in which the deliverable was created. Not to forget the projects operated within these companies are bound by rigid timelines, so the idea of innovation is intimidating for the employee, the managers and the stakeholder.

That the quality and the costs of the IT services can be controlled more efficiently

Supported Project Manager in business case development, and prepared RFI and RFP and SLAs with vendors.

All the problems itemized above would have been eliminated if all the relevant stakeholders (business partners, customers and customer service staff) were identified and involved in the project analysis and design. This is because they are the ones who use the system on a daily basis and are familiar with its benefits and limitations; they also know what they want the new system to do. Involving the end users in systems design increases the achievement of organisational objectives, it create ownership of the system, engenders knowledge transfer

Though Schlumberger employs more of wireless network within its numerous business units, they have also embraced a little of the wired network. The Local Area Network is used within the organization such as within the offices of the management officials (Slb.com, 2015). In this offices, the level of internet activity is low and therefore there is less usage of high speed network. The managers and other top organization officials are tasked more with the role of decision making as well as the policy development. This responsibility is less internet demanding compared to the rest of the technical team that needs internet throughout their daily routine.

The last part of the report includes possible weakness in the company’s system, how they could be resolved and what possible training could be provided to help staff to cope with new technologies.

n It's not only important to evaluate whether a system can work but also evaluate whether a system will work. n A workable solution might fail because of end-user or management resistance. ü Does management support the project? ü How do the end-users feel about their role in the new system? ü What end-users or managers may resist or not use the system? People tend to resist change. Can this problem be overcome? If so, how? ü How will the working environment of the end-users change? ü Can or will end-users and management adapt to the change?

In a short span of time, the company has been able to make a mark for itself by catering to the software needs of the professionals and corporates. The service edge of the Company lies in its accuracy, reliability, timeliness, confidentiality, cost effectiveness, continuity, and customer support and resource optimization. This has resulted in a satisfied customer base of over 15000 users for our software products. Our software packages have been widely appreciated and recommended by reputed Companies and CA firms. Mission and vision of the company is to achieve competitive advantage by rapidly delivering cost-effective, advanced, high-end technology enabled value-added business solutions and Dedicated towards Making IT a way of Life.