There were two major issues that Ehrenreich has with working in the restaurant. The first one is the management and the second issue is the amount of money she makes. The management is views as the enemy to the employees; making new rules for the staff and the endless accusations about the employees behaviors. The salary for restaurant employees makes it hard to secure housing, prescription drugs, and any unexpected expense. “Serving in Florida” written by Barbara Ehrenreich is a reflected recap of her time working in the restaurant industry.
Management keeps Ehrenreich and other employees under surveillance. They monitor the behaviors of the employees for any signs of theft, drug use, sluggishness, or anything that might be concerned…show more content…
As the top manager informs the staff that the break room is a “not a right” and it will be taken away from the staff. The other complaint Phillip has for the staff is that gossiping must stop, too many employees are talking to each other. Therefore, employees are no longer permitted to dine at the restaurant for the reasoning of “other servers gather around them and gossip”. As the meeting concludes, a couple employees voice their issues about the condition of the bathrooms and Ehrenreich voices about how the vacuum cleaner is broken. As the meeting ends, the employees’ reactions are miserable. Andy, the cook mutters about having to come in on his day off for some “almighty bullshit”.
Several days after the meeting the employees are called into the kitchen even though there are customers still at their tables. The manager informs the employees that restaurant is a “drug-free” workplace meaning that all current employees and new hires are going to be tested. Also, that all employees will be randomly tested. Phillip reports that there has been drug activity on the night shift and this is the results of it. Junior high school is the image that comes to mind for Ehrenreich; as the employees are lined up and threatened with locker searches. The management showers the staff with accusations, when asked why the crackdown there is just a whisper about “management decisions”.