Sharane Swot Analysis

2. Gain the client’ trust, avoid an overly warm approach; a neutral approach is less threatening, stay with client when he is frightened, and reassure client that the environment is safe.

My goals for the session were to introduce myself to the client, understand the client’s concerns, learn her background and current situation for several areas relevant to her life and her concerns, such as medical, family, legal, educational, and vocational. I

1. Soaps and Detergents This segment main driving factor for the revenues of HUL as it contributes approximately 49 percent of the total revenues. HUL‘s brands like Lifebuoy, Lux, Liril, Rexona, Wheel, Surf Excel, Surf, Vim etc. in soaps and detergent have helped the company to dominate the market and gain a significant position. The major growth drivers in this segment are sales volume and price of the products. With the collaborative initiatives like Swachh aadat, we expect a rise in consumption of soaps and detergents segment in rural as well as urban sector. Therefore, we expect the soaps and detergent market to grow at 18 percent as penetration in rural market is a slow phenomenon and based on the Historical CAGR of ~ 12 percent we are expecting it to be in line with it. We have also assumed that this will dominate approximately 40 percent of the total market share.

3.6 When responding to an individual’s needs, I would take a moment to make sure I have understood what is required of me and then take the relevant action, always communicating back to my client so that she is aware of how I am dealing with her request.

A further session can be booked where the client can discuss the final details. It should be clarified that the client is welcome to book a check-up session in case of any problems will occur and in order to prevent new issues. It is also appropriate to make the necessary referrals if required.

This week I went out on a case for Tashara Handcock a casework in my unit. Ms. Handcock relies on me with going out on cases for her. I am always glad to lighten her load, and gain experience while out on the field. Ms. Handcock is not the only one who trust me with her caseload. Monica McDonald ask me to see some of her clients as well. I went out on cases with her, and typed up case notes explaining our visits with the client.

Andrew greets the client in a polite and a professional tone. great job offering the client empathy for any trouble she had getting the message of the information needed.

Ayanda greets the client in a polite and a professional tone. She does a great recap of the client's concern to ensure she understands with clarity.

After holding furthermore, she explains that the disbursement TL, however, she is able to offer a follow up the cover person to address the issue. She shows understanding

The importance of respecting the client’s dignity and worth is so that he/she can have their concerns attended to and understood. This attention to their concerns assures the client’s well-being by feeling respected allowing an easier way to

I called the constituent, she said that she is the paternal GM to Alicia Buck. She wanted to complain about CW Midtown Caseworker Eric and she also asked who to contact to change CW policy because the CW caseworker are overwhelmed with too many cases that they are assigned and they cannot do a better job because their high caseload. I asked her to be more specific please. She said that she was informed that Eric cannot return her call because he has 25 other cases, so believes he got too many cases.

Cynthia has the opportunity to ask the servicing advocate to bring the client on the line right away. It is important to take the call right away in order to avoid excessive hold

K'Lynn greets the client politely and offers empathy regarding the client's request for assistance updating the document and the quality test.

Empathy- ( 4:08) At this time, the client is expressing why she feels the deposit should be refunded

This article is important because it shows the importance of how client-centeredness can lead to better awareness of a client’s occupations and QOL’s.