Essay about Shc 31 Answers

2465 WordsJan 18, 201210 Pages
Identify the different reasons people communicate  To reflect their immediate requirements and meet their needs.  To socialise with others.  To build relationships and understanding of peoples thoughts.  To improve communication skills, knowledge to learn and develop.  To express their concerns, state of mind  If they are happy or sad. Explain how communication affects relationships in the work setting You must be able to understand what the person requires, act on it from the initial information until the matter is concluded, pass on the information to the relevant person/s to ensure the patient’s needs are met, this process takes time to have faith in your colleagues, to challenge them if you feel the right…show more content…
Occupational Health Professionals / Language specialists can be accessed through the ward manager by email text or the various NHS websites, but in my case there is a weekly team meeting where we has direct access also I am lucky to work on a ward where these specialists are based. Patients relatives are usually approachable and know the patients preferences, likes and dislikes and preferred method of communication, the use of picture boards, patients can also be referred Sign language specialists. Social Services to meet their requirements when sent home and they also have access housing services. Explain the meaning of the term confidentiality Information received from someone else I.E. the patient should not be passed on to third parties without the consent of the person that the information was initially received from, as per the data protection act 1998 states this also includes, electronic, verbal, documents, and includes every form of storage of information received or passed on. 1.1 1.2 2.2 3.1 3.2 3.5 Identify the different reasons people communicate  To reflect their immediate requirements and meet their needs.  To socialise with others.  To build relationships and understanding of peoples thoughts.  To improve communication skills, knowledge to learn and develop.  To express their concerns, state of mind  If they are happy or sad.

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