Shinsei Bank Case Study

The Royal Bank of Canada experienced some fundamental managerial errors in May 2003. It was reported as a major “glitch” that had been caused by wrong configuration during the installation process. A simple problem had severely affected the lives of millions of people. In this essay I will discuss the security and control problems such as the simultaneous upgrade of both the main and back-up systems. This will lead into the strategies management could have used to prevent these problems happening in the first place and what they can do differently in future. I will also explain how management neglected the public relations side of the issue which had customers questioning the reliability and stability of Royal Bank of Canada ultimately

Moving to an electronically dominated system will provide a better means for securing data and ensuring proper control and distribution

Evaluate RBC strategy and organizational structure. Is RBC well equipped to compete with niche operators such as internet-only banks with focused product offerings?

Strong intro: Advocate is addressing necessary points during into- appreciation, disclosure, intro, name, concern. (adjusting tone appropriately)

Productivity in many functional areas is compromised due to legacy systems and inefficient business processes.

I would also explain if they are still using a legacy system, which is defined by Barn McDavitt, author of Migration of Legacy Systems, “ A computer system or application program built on what has since become obsolete technology, but continues to be used due to the cost of replacing or redesigning is not feasible.”(Web)

The United States Congress chartered the Second National Bank in 1816 in order to control unregulated currency at the state-level banks. After several states questioned the constitutionality of the bank, Maryland imposed a tax on all banks that were not chartered by the state. By 1818, Maryland approved legislation of taxing the Second National Bank of the United States that was chartered by Congress, which is part of the Federal Government.

“Here is a spoon. Please dig a 30-foot trench in the next couple of hours, please.” To most people, this is a ridiculous request as there are a vast amount of better suited equipment available to complete the job within the specified time. Yet, when companies do not align their Information Systems (IS) and Architecture with organizational business and strategic needs, their processes, equipment, and efforts prove ineffective and costly. For this reason, companies need to invest time and money into planning, investigating, and selecting the right software solutions, architecture and vendors to help them achieve high productivity and return on investment.

JPMorgan Chase & Co. and the Council of State School Officers have stepped in to help battle the unemployment issues plaguing the nation. During a conference in Washington on Jan. 11th, they announced $20 million in grants dedicated to “dramatically increasing the number of students graduating from high school prepared for careers,” writes Mark Silva of U.S.News. There are 10 states set to receive $2 million each to help boost their educational prowess, and they are the following: Tennessee, Kentucky, Louisiana, Massachusetts, Nevada, Wisconsin, Rhode Island, Ohio, Delaware, and Oklahoma.

Legacy system is the general designation of all the system Loblaw used before adopting SAP. Each Legacy system has its own database so that different departments in Loblaw are using different Legacy system to upload and maintain the data they are using. One of the most commonly used Legacy is CICS, which allows employees to upload and maintain transaction and payment document at Loblaw. Whereas, SAP is an enterprise resource planning software that integrates a company’s core business function in a seamless and efficient manner. It also links function through a central database in order to

Century National Bank has offices in several cities in the Midwest and the southeastern part of the United States. Mr. Dan Selig, president and CEO, would like to know the characteristics of his checking account customer. To better understand the customers, Mr. Selig asked Ms. Wendy Lamberg, director of planning, to select a sample of customers and prepare a report. To begin, she has appointed a team from her staff and the team has selected a random sample of 60 customers. All the information gathered is tabulated in the table below:

Changing the IT infrastructure however would prove problematic. Cisco had a policy of centralized IT yet the company had several legacy systems that had become siloed, and lack of integration to them was slowing down sourcing, supply chain integration to manufacturing and also drastically slowing down revenue recognition as exemplified with the many problems with general ledger and other core transaction processing applications. Making matters worse, Cisco has deliberately created system workarounds to circumvent their legacy systems that had been causing the slow-down in core manufacturing and accounting system.

All these factors are creating new challenges and new opportunities for businesses of all kinds and for the public sector. Adapting to the volatility and change is crucially dependent on, and in many cases driven by, IT. But to successfully meet these challenges and grasp these opportunities, you must focus on what you do best, not on becoming systems experts. Yet at the same time you must be 100 per cent certain that your IT support is efficient, cost effective and totally tuned to your needs.

1. Identify the steps taken by Menton Bank to develop a stronger customer orientation in its retail branches.

Decisions to upgrade the software was obviously not properly investigated, as off the shelf model as Maestro or Sabre if purchased would increase technical issues such as performance, time per transaction, and possible limited storage. These new challenges would require elimination to the system layer: