Significance of Emotional Intelligence at Work Place

7210 Words Jan 17th, 2012 29 Pages
Significance of Emotional Intelligence at Work Place
Some argue that EQ is more important in the work place than IQ. In the work place, there are constant interactions which are occurring among the people who work there. While some of these interactions are positive, others are negative.
The key aspect, managers and company leaders must understand is that over time, each of these interactions will have a positive or negative effect on the company as a whole.
The effect that these interactions have on the company will also have an effect on the company 's ability to remain competitive in its given market or industry. Having said that, the key fact that must be considered in order to make these interactions more positive is emotional
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EMOTIONAL INTELLIGENCE IN THE WORKPLACE
The Development of Emotional Intelligence (EI) skills can benefit a broad range of people in the workplace. The examples below explain how leaders, managers, professionals, and others can benefit.
Executives must make decisions daily that may make or break their companies. They must rely on more people than ever to achieve results they, personally, are held accountable for by the board. more...

High potential people take on demanding multiple projects and leadership roles. Unforeseen events occur that delay or derail critical business initiatives under their responsibility. more...

Managers ' and Supervisors ' behavior and treatment of their people determine turnover and retention. They interact daily with individuals who have distinct needs, wants and expectations. more...

Team Leaders and Project Managers are held accountable for setting and maintaining a positive environment where very diverse, non-local individuals can work together to achieve success in shorter and shorter time periods on projects of greater magnitude and importance. more...

Sales people frequently work with difficult prospects and customers. They often find themselves in adversarial situations over price, features, delivery schedules, etc. These situations can generate anxiety, fear, frustration or even
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