Simulation Model Of The Queueing Problems At ' University House Restaurant ' Using Simul8

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IB3200 SIMULATION

INDIVIDUAL ASSIGNMENT 2015:
EXPERIMENTATION WITH
THE SIMULATION MODEL
ON A QUEUING PROBLEM

GROUP 7 (TUESDAY 12-13)
STUDENT NUMBER: 1121234

INTRODUCTION
This report is a continuation of the group project which produced and analysed a working simulation model of the queueing problems at ‘University House Restaurant’ using Simul8. From the conceptual modelling of the group project, the model contents, which include the scope and the level of detail, and constraints, will remain the same as well as the simplifications and assumptions. Likewise, the validation and verification of the model are assumed to be reasonably accurate. However, some factors from the original report will be subject to change according to different scenarios during the experimentation.
From the observations of the restaurant and the interview with a full-time employee, it was evident that the queueing problem was typical, especially for ‘Today’s special Hot-food menu’ during the peak hours of Fridays between 12:00-14:00. This queueing problem affected the total time taken to be fully served, taking up to 7.7 minutes, which the problem was analysed in the group report.
OBJECTIVES OF THE EXPERIMENT
The setting of objectives for this report is to experiment with the simulated model by making various scenarios, and attempting to find the most efficient ways to make any improvements to achieve the objectives for the queueing problem at the University House Restaurant.
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