Six Sigma And Total Quality Management

2000 Words Mar 1st, 2015 8 Pages
Abstract
This paper is an analysis of the three published journals on Six Sigma model. This literature review discusses about the different parameters which are used in implementing a successful Six Sigma methodology. Kamran Moosaa* and Ali Sajidb (2010) made a study on critical analysis of Six Sigma implementation. Six Sigma is known as a method, metric or a programme. It follows a DMAIC (Define, Measure, Analyze, Improvement, and Control) process. The other articles state that how teamwork and process management are beneficial for Six Sigma implementation in an organization. Hence, this literature review evaluates that Six Sigma is better in pursuing continuous improvement in customer satisfaction, increasing profits, and in overall business strategy when compared to other Total Quality Management tools.

Comparison between Six Sigma and Total Quality Management tools
Have really Six Sigma took a place over other Total Quality Management tools in continuous improvement of all processes in an organizations? Six Sigma has become a popular methodology ever since it was first introduced by Motorola in the US during the 1980s (Kamran Moosaa* and Ali Sajidb, 2010). It started gaining popularity once case studies from companies like Motorola, GE, and Allied Signals started spreading across the globe. In a short span of time, Six Sigma found its place amongst the CEOs and quality managers of companies in the late 1990s. Six Sigma is an improved version of quality…
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