Six Sigma

605 Words3 Pages
Can any organization achieve six sigma levels of quality if there is strong leadership from the top, an aligned reward system, and a well trained workforce? In 1995, Jack Welch, the chairman of General Electric, proclaimed that Six Sigma1 was the most important initiative GE had ever undertaken. Six Sigma places special emphasis on the tangible cost savings achieved by minimizing waste and use of resources, while increasing customer satisfaction through the improvement of quality2. A leadership from the top, an aligned reward system and a well trained workforce are indispensable factors for achieving six sigma of quality, but there should be more aspects to be considered, such as considering all stakeholders interests, finding the “True…show more content…
In contrast to the just in time production process, the manufacturing flow chart of six sigma concentrates on DMAIC circle5. Unlike zero inventory in lean production, the process of six sigma production requires continuously diminishing the defect rate. Since the core of Six Sigma management is quality, it is consistent with lean thinking. Use lean thinking which is focusing on eliminating waste and identifying improvement. When fused with the main elements in lean production, such as 5S system, TPM, stability and standardization6, the Six Sigma production system can be better operated. Quality can prove its own value only if product can best serve customer and provides benefits to shareholders, so when comes to the quality issue, doing statistical analysis about the customers’ demand and company’s goals is essential for the “master black belt” and “black belt ” to lead teams to right places. In conclusion, the mere concentration on leadership on the top, aligned rewards and well-trained workforce are not enough to achieve a Six Sigma level quality. Exhaustive consideration about mixed structures and lean thinking should be applied. REFERENCE [1].Neuman R P, Cavanagh R. The six sigma way: How GE, Motorola, and other top companies are honing their performance[M]. McGraw Hill Professional, 2000. [2].Pyzdek T, Keller P A. The six sigma handbook[M]. New York, NY: McGraw-Hill, 2003. [3].Murman E M. Lean

More about Six Sigma

Open Document