CAUTHE 2007 Conference Tourism: Past Achievements, Future Challenges HOSPITALITY: A SOCIAL LENS: CHALLENGING THE EXISTING ORDER Paul Lynch University of Strathclyde, United Kingdom paul.lynch@strath.ac.uk Alison Morrison University of Strathclyde, United Kingdom ABSTRACT This paper locates developments in hospitality research, notably relating to hospitality studies, in the context of Kuhn’s (1962) evolution of scientific theory. The paper highlights the development of the ‘hospitality lens’ by Lashley, Lynch and Morrison (2007) and suggests it can facilitate the study of hospitality in any social situation from a strengthened social scientific perspective. It is argued that the study of hospitality should be not just for understanding …show more content…
Hence, the purpose of this paper is not to propose any definitive end statement, but is to
CAUTHE 2007 Conference Tourism: Past Achievements, Future Challenges make a further intellectual contribution to support a paradigm shift that is already in motion. The merits of the hospitality lens conceptual framework are considered and conclusions and implications drawn relative to the future for further hospitality subject development. SUBJECT DEVELOPMENT The raison d’etre of academia is the pursuit and creation of knowledge, uncovering the new, making novel connections, and making sense out of non-sense to develop a subject (Bourdieu, 1990; Delanty, 1997). Kuhn (1962), one of the most influential philosophers and historians of science of the twentieth century, describes this as a cyclical two mode process, alternating between ‘normal science’ and ‘scientific revolutions’. The first activity is where the majority of academics spend most of their career, predicated on a defining, consensual and shared community of values, beliefs and educational resources that tend to suppress alternative views. However, over time anomalies and internal contradictions evolve and accumulate. They cannot be evaded, subvert the existing tradition of practice, leading academics to a new, alternative set of values and beliefs. These episodes represent the ‘scientific revolutions’, overturning old order and
Hospitality, nothing strange about that, we all have experienced it at some points in our lives. However, some of us might not know that hospitality has played an important role in many people’s lives over thousands of years. Hospitality changes people’s lives.
Human Trafficking in the Three Social Lenses When one thinks of those two words, human trafficking, so many questions come to mind. What really is human trafficking? Is there more than one kind of it? How did it begin?
Where we are, and what we believe affect the way we view society. Social lenses are the preconceptions we make about the world around us. It is what makes people come across the same situation have different perspectives and understandings it. They are caused by gender, sex, race, ethnicity, socioeconomic class, and all in all experiences. As life goes on, a perspective over a situation can change because of the experiences faced in life. Social lenses have affected my perspective on the education system, the “Black Lives Matter” movement, and the lesbian, gay, bisexual, and transgender community.
The purpose of this paper is
The third frame we are looking at is the Political Lens which looks at the power within an organization. Organizations for this lens are looked at as arenas so to speak, in that the people working within the company compete for power and scarce resources. The actions of bargaining, coercion, compromise, and negotiations are a part of everyday life within these establishments. If power is too concentrated inside a workplace, it can result in having a problem or problems. However, the same thing goes if power is too delegated in an organization, it can cause problems because it can result in nothing getting done. Making decisions within an organization involves assigning the scarce resources among the individuals who work for the company. Decision
Throughout my academic career, I have taken courses in Research Methods, Public Policy, International Relations and Politics and History of Alternative Tourism. Through this coursework, I have learned the importance
Sociology is the research and analysis of the human society; meaning sociologist examine why we behave the way we behave, what affects our behavior, and if ordinary things are more complex than they seem. When developing a sociological perspective it makes the “familiar strange” (Conley, 3). When someone is trying to think as a sociologist it is encouraged to question aspects in your life that you thought were normal, which conveniently can make you feel unsure about what lifestyle you are comfortable living in. A sociological perspective is gained when you learn to think through a “sociological lense” that challenges your mind to new levels of thought (Godwin, Lecture). When in rhythm with your sociological mind you reflect on new personal
Tourism today is as a distinct field of activity, with a more active presence in social and economic life evolving rhythms of the highest. Generator of profound transformations in social dynamics, tourism has also stated
The job requirements of a criminal justice administer in the United States can be extremely demanding. The three foremost areas of criminal justice include the police, courts, and corrections. As an administrator overseeing the police department would be indeed the hardest of the three. Within a police department the chief of police would be the top administrator and in command of administrating the departments policies to officers, detectives, and supporting staff. This paper will discuss the roles of a chief of police and the negative and positive aspects he or she may endure.
In today’s society, you views things differently based on who you are and how you see yourself. This is what we like to call a social lense. A more precise definition of this term is a preconception and prejudices that we bring to our observation of the world. Different people can be in the same situation but understand it in disparate. This is because they observe it through divergent social lenses. Our social lenses are built through our socialization. For instance, race is a huge social lens in our community today. Take being a black woman and having to deal with all the multiple stereotypes that come with it. Those stereotypes makes it harder to live and fulfil the things that
As mentioned by Rimmington & Morrison (2009), the assistance from different parts of the world presents a new and diverse outlook for future research including theoretical innovations and revelations, cultural and environmental aspects, tourist destination and other ecotourism and recreational aspects of tourism and hospitality industry (Brotherton,
The article has been written by Khalil, Cohen, and Schwartz. The main purpose of this paper is to make
Customer service and hospitality are key elements within any business; however, if the business relies on a direct personal contact with the customer in relation to their capacity to sale product or service, then these elements become the primary components of success. When, one endeavors, to not only create, but also exceed the customer’s expectations, for their experience, they are establishing a relationship with that individual that potentially has long lasting positive effects for the business (Timm, 2013). Thus, my own recent personal experience relates easily the positive aspects of dealing with a hospitality business that provided me with an exceptional experience. Hence, I wish to share my remarkable adventure experienced with Specialized Travel Services in Dublin, Ireland last May. Let me begin by relating that this was my attempt to fulfill a lifelong dream for my eighty-five year old grandmother, which was to visit the never-seen country of her origin. It included my sixty-five year old mother, twenty-year old daughter, her twenty-two month old son, and me, forty–six years old, and all begins with a three-hour flight from DFW to San Francisco, to connect with a ten hour united flight to London, from which our do-it-yourself excursion begins.
The Travel and Tourism industry is still one of the largest single businesses in world commerce and its importance is widely recognized. The tourism industry is now one of the largest sectors earning foreign exchange. In the face of many benefits, many countries have started assigning due weight age to the tourism industry in their national development agenda. Tourism is an industry that operates on a massively broad scale: it embraces activities ranging from the smallest sea-side hotel; to air-lines, multi-national hotel chains and major international tour operators. Originally, non-traditional industries such as tourism emerged as a solution to strike a balance between ecology and industry
“So you want to be a travel agent?” This is a question I am frequently asked when I tell people I am studying tourism. Tourism affects almost every industry, from land development to fishing, from recreation to hospitality. Interestingly enough, very few people understand what a career in tourism actually involves. Not only is it a vital source of income for many stakeholders, tourism has the potential to impact virtually everyone. Furthermore, it involves a lot more than travel and leisure, despite the common perception of tourism as the “happy industry”.