Social Situation Analysis

In my many years in the workforce, I have misinterpreted nonverbal communication once or twice. That has led me to misinterpret the message that was submitted by the other person. I am about to refer to a scenario that happened to me at work, that I believe shows poor nonverbal communication. I worked in a nuclear pharmacy. One of my numerous duties in the lab was to package medicine in a lead shielded cases to prepare for shipment to area hospitals. Now to prepare the doses for shipment the pharmacists prepared the doses in a lead shielded containment area. When they were done with a dose they would wait till I gave them our signal, which was to wave at them, then they pushed the doses to me. They would push the doses to me by a conveyor belt.

By observing us children learn how to interact with others, accomplish goals, and get along in the world. We are the examples, and what many do not realize is that our non-verbal messages and actions are stronger than our verbal ones. Non-verbal communication consists of expressions, tone of voice, eye contact, and actions.  The way you listen, look, move, and react tells the other person whether or not you care, if you’re being truthful, and how well you’re listening. When your nonverbal signals match up with the words you’re saying, they increase trust, clarity, and rapport. When they don’t, they generate tension, mistrust, and confusion. There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others.

The conversations between vendors and customers included both kinesics (body language) and spoken language. For the most part, customers and vendors only interacted when needed such as asking where a certain item was located or when vendors would take orders from the customers for baked goods or deli meats. Often when customers would ask where a certain produce item is, the vendors would tell them where and point in the direction or the aisle of the item. The conversations between the vendors and producers were formal and polite consisting of “Excuse me,” “Sorry,” “Thank you,” and “You’re welcome.” Though the interaction between the vendors and the customers were friendly, the customers themselves tended to steer clear of each other unless they were together. Every group or individual kept to themselves producing a more silent rather than noisy environment. But, the interactions within the groups of consumers was a different story. Within these groups, between significant others, family members or friends, the conversations were elevated, yet informal. On one hand, since these groups were in the presence of others, they were concerned with keeping up appearances, hence, producing the elevated language observed. On the other hand, since they were comfortable with each other, they had not been too concerned speaking in formal tone. Within these

Nonverbal communication or body language makes up 55% of effective communication. This plays the biggest part in communication, and it shows the client or colleague more information than words alone ever could. Nonverbal communication includes facial expressions, body movement and gestures, head movements, eye contact, posture, and the use of distances and space. Understanding and using nonverbal communication can enhance the connection between you and others, navigate challenging situations and well as expressing interest in the conversation. this can also established effective rapport between you and the client or colleague.

Nonverbal communication plays an essential role in any conversation. Individuals who are aware of nonverbal actions during conversations can more effectively interpret what is being communicated.

When using non-verbal communication, it is essential to show the correct body language to whoever you are speaking with. For example, as a professional you must retain a good posture when interacting with others to show them you are taking account of what the are saying and paying

sort of communicative value whether someone is showing it in a facial expression or in the way

When I am speaking with a patient at checkout it usually starts with making eye contact before I even say one word to them. As we go over the next steps of their care turn-taking signals, nonverbal behaviors that indicates when a person’s speaking turn begins and ends (Floyd 183), assist the conversation so the patient can allow all their thoughts and concerns to be addressed and I can make sure everything is I can do is taken care of for them. I also tend to focus on three main nonverbal channels to make sure I am understanding their communication with me. I focus on their facial displays, the use of face expression for communication (Floyd 189), and I focus on what their eyes are telling me. I also focus on their vocal behaviors such

Even when the customers are not cooperating with the employee, they are not allowed to argue with the customers. If there is a diplomatic way to diffuse the tension, then that should be the first move the employee should take. The store itself is easygoing. The store owner does not expect its employees to act certain way, but he does expect the employees to talk to customers as friendly as possible. The idea of it being, if someone talks with customers as a friend, they make a connection which could possibly make the customer want to return to the store. Making more revenue for the

For instance, if a non-verbal client is being aggressive during a crisis situation, then I would adjust and try to find common ground with the client by responding with body gestures and talking briefly (using only a few words) yet clearly, so that it would be easier for the non-verbal client to understand what I am trying to say or explain. I would show the client that I am capable of understanding his/her own non-verbal communication and that he/she is being understood. Also, I would observe the environment by being aware of things that could potentially be used as a weapon by the

Nonverbal communication is behaviors and characteristics that convey meaning with out the use of words. Sometimes accompanying verbal messages, to clarify or reinforce them. (Floyd, Communicating Nonverbally, 2013) It is said to be true that nonverbal communication sometimes gives more information that verbal communication. People’s facial expressions, gestures, and personal appearance are all forms of nonverbal communication and it relies on our sense of vision. For instance, when my sorority and I get together for a meeting and the president of our chapter stands up in front of everyone to share information, it is important that we let her know that we are interested by nodding our head in agreement, smiling at her, clapping our hands, and keeping eye contact with her so she knows our focus is on her. For our chapter it is important to reassure our president that we are listening and focused on what she has to say by using nonverbal behaviors. Without nonverbal communication, it would be hard to tell when someone is interested or not in a conversation. Nonverbal communication helps us maintain

After reading this article, explain what you think the key issues are that are being discussed. In your answer be sure to fully describe the social problems you see reflected in the story.

On Saturday, July 1st, 2 weeks into my first semester of college at FSU this year, I bought a ticket to get on a Greyhound bus and travel 6 hours to visit my family for the weekend. That night I arrived, my mother and I decided to turn my homesickness into something productive. My mother and I would occasionally stop by the Miccosukee Resort & Casino on weekends to listen to live Cuban American musicians play on the second floor of the casino’s building. That night was one of those nights; however, instead of dancing and singing along with my mother, I analyzed the behavior of everyone who was synchronized to the music that was being played, and the strong culture behind it.

Growing up, has been tough. Being born into a Hindu religion played an important role throughout my life due to having many social occasions. I’ve had to deal with many of my fears that mainly pertained to my fear of social surroundings. Being shy wasn’t always the easiest, and it created many difficult situations for me. Three years ago, I never thought that I was going to blossom into a socially engaging young woman. But as they say, one small step can open many doors for you. This all changed for me on October 11, 2014. On this very day, my personality was going to take a dramatic turn.

In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.