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Social Work Weaknesses

Satisfactory Essays

Strengths: Stacey greets the client in a polite and a professional tone. After full verification is complete, Stacey is sure to circle back to update the DOB on file. She sets the expectations the she will be sending a registration email to create the account. Stacey and the client build rapport regarding the recent storms and weather as they wait for the registration to arrive. Stacey gives the client the options to stay on the line to retrieve the email, however the client opted to call back if further assistance is needed.

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