- Once the client was logged in Krista did a great job walking the client step by step until she was at the "To Do" tab.
She checks in with the client to confirm the status and confirms the account is created.
Repeat back to the client what they have said, and ask them if you have
From here, she digs deep to confirm MRQ request and provides details regarding the next step of the process regarding sending a form via email that will allow him to provide funds for the appraisal.
- After verification, Cody asks open ended questions to find out how he can begin guiding the client. ("what screen are you on now?"
- Verify email address before sending link. (2:18) Kaylonni does not verify that the client would like to use the verified email address before sending out the registration link. After Kaylonni advises that she's already sent it, the client
She does a good job confirming the client has access to her email and this email address is correct.
- Laura verifies the email address of the client, as she advises him that she will be following up with him (per his request).
The nature of the information to be communicated in this document is a general template for every customer but can then be altered and personalised so that it will only apply to a particular customer. This is completed through their name, address and reference number.
Upon receipt of your completed RFP Workbook, we will schedule a follow-up call to answer any clarifying questions we both may have based on your responses, discuss next steps and providers, and review the project timeline.
Erika has the opportunity with clarity. We inform the client a MB will call back ASAP and then we state shortly. This sounded a little awkward/conflicting. It's important we provide information that's easy for the client to understand.
(00:49) Lauren lets the client know that when she file her complaint with CoreLogic, we did research her concerns and responded.
- When the client advises that he is in a hurry and can't speak with CR Servicing now, Andrew is sure to give the client the direct phone # to them. Good job!
One of the most important skill to have as a social worker is to identify your client’s strengths. All social workers should have knowledge of an effective leader that are identified by their strengths or limitations in order to improve the one’s they identify. There are several evidence-based assessments that help identify the strengths and limitations of any individual. Thus, it is also necessary to obtain other perspective based on your leadership strengths or limitations in order to improve or strengthen those qualities. The self-assessments used through this paper will help me develop a plan that points out my challenges, help expand and improve on my strengths (Human Services Guide, 2015).
qualified to wait until I have obtained my certificate and have the tool of higher education under my belt. The specifics of what exactly I hope to accomplish by jumping as far as I possibly can in my professional life are to simply be the best social worker for addicts and their families that I can possibly be. The issues plaguing these people and their families are catastrophic, and I understand firsthand how damaging and divisive the effects can be. If I can help even one family understand and shape their family environment into a safer and more constructive one and to give back to even just a single individual who needs the kind of guidance and support that I needed (and thankfully received), then my life will be more than well-lived. However,