Sociotechnical Systems Theory

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Sociotechnical systems theory Jimmy John Upstate University Sociotechnical systems theory is basically the belief that employees that are better equipped with the proper things that they need to do their jobs, training and knowledge on how to do that specific job that they in return will be more efficient at their jobs. The end result will create useful products and services to consumers. There by creating less wasteful products. This approach suggests that “organizations are effective when their employees (the social system) have the right tools, training, and knowledge (the technical system) to make products and services that are valued by the customers.” (Bateman & Snell2013). In quantitative management, managers have…show more content…
The managers and employees are a piece of that system. The system takes inputs and uses the inputs to create a specific output based on one goal and that is to create that output. As if the employees and managers are robots to a specific function in creating the end result being the output. All the other approaches take into consideration the human element being that there is no two humans that are exactly the same. We are all different and have different ways we work as employees and managers. They all have different responsibilities and if you try to treat people like robots you will find that a lot of people will be unhappy. Open systems are systems that are constantly changing when there is a need for change and they react to the outside environment or surround due to change in the demanded product. As stated in our textbook “open systems-that is, they are affected by and in turn affect their external environments.” (Bateman & Snell 2013). Internal environment is everything inside a business that takes part in creating the output of that company. Competitive environment is simply put your business’ competition. Whether they are another business offering to same exact product/service or similar products/service. Competitive environment also includes complemental products like product accessories. Macro environments are the outside environment that has to do with regulatory policies and laws that are enforceable by the government.
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