Sos2 Unit 2

Satisfactory Essays
Unit 2 AOS 2 Part 2 – 10 Mark Question

Question 2
Describe the five disciplines of Senge’s Learning Organisation. In your response, explain how each discipline could be used by a business to ensure that it is successful during a period of change.

Sprint is a mobile carrier used my millions of customers worldwide. The business has experienced a decrease in ITIL phone service; meaning the IT department is no longer answering phone calls when they are called upon, decreasing the faith and trust in the department. Sprint management has decided to change the way the IT department is being run.

Mental Models are the assumptions held by individuals and organisations and these models must be challenged.
As explained earlier, one cannot work without
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