Speech is one the first achievements for everyone after being born, but it is not fine-tuned to communicating until maturity. Being able to communicate properly and effectively is not easy to do because it require patience and willingness to learn. Communication is the interaction between individuals where information is exchanged to understand one another; It allows to empathy and leads to resolutions to conflicts, which is why an officer’s capacity to communicate efficiently and calmly with others is of paramount importance. Communication can become problematic when there are cultural differences such as language barriers and cultural background, especially in a diverse multicultural country such as Canada. Traditions and behavior can also produce problems when understanding each other. Moreover, culture is not solely differences in nationality; it also refers to lifestyle differences, and thus can transcend culture and race. Nowadays, people live in a technological world; where it is common to see people in a restaurant staring at the phones instead of chatting with each other. It is rare to see people talking to each other because of technology, and less information is being exchanged in a more meaningful manner. As a result of all these factors, communication is proven to be a necessary and vital skills that helps officer’s reach solutions and work efficiently alongside other officers and citizens alike. Most police officers need to interact with different culture
Different social, professional and cultural contexts may affect relationships and the way people communicate due to of a lack of understanding or knowledge of one another’s background and culture. This could be through their race, religion, ethnicity or where they come from. Each one of these can have similar or very different ways to communicate. For example
2.1 2.2 2.3 2.4 3.1 3.2 3.3 3.4 3.5 4.1 4.2 4.3 Demonstrate how to establish the communication and language needs, wishes and preferences of individuals Describe the factors to consider when promoting effective communication Demonstrate a range of communication methods and styles to meet individual needs Demonstrate how to respond to an individual’s reactions when communicating explain how people from different backgrounds may use and/or interpret communication methods in
Communication involves more than exchanging words between people. Gestures, postures, facial expressions and even eye contacts are important during communication. Both verbal and nonverbal cues are important during communication and can help a person understand the speaker or listener’s emotions, attitudes or status. Understanding the existence of various cultures is necessary since different cultures have varying ways of communication (Lustig & Koester, 2012). Therefore, a communication style that is perceived as bad by a culture may be good in another culture. Besides, characteristics that may be essential for a particular culture may be quite irrelevant for another. In line with this dissimilarity, individuals need to adapt carefully and understand communication preferences and desires among cultures.
There is no question that after giving about four speeches, I have become a much better overall public speaker. In the beginning of the semester, I would tend to get nervous during some of my speeches and consequently the delivery of my speech would be greatly affected. If I had made a mistake, my level of nervousness would drastically increase and I wouldn’t know how to correct it. Although today I have improved on these aspects. Normally in order to control my nerves I try to think as positively as possible. This is critical because when I start to think even a little bit negatively then I severely hurt my chances of giving a good speech. Instead today, my main priority is to stay very confident and tell myself that I’m going to perform fine.
The Asian/Pacific American community is very diverse. According to Shusta et al., (p. 137, 2015) the Asian/Pacific American designation consists of at least 40 distinct ethnic and cultural groups. These groups can differ in language, background, culture, and life experiences (Shusta, et al., p. 144, 2015). Language barriers and cultural differences can create misunderstandings between the Asian/Pacific American community and law enforcement officers. Language barriers can be eliminated by gaining assistance from language bank resources, interpreters, or other officers who speak Asian/Pacific dialects (Shusta, et al., p. 144, 2015). Cultural differences can cause some verbal and non-verbal
In any organization effective communication forms an essential part of the organization’s growth and progress. However, it has been seen that this is not always the case. This istrue in today’s globalized world when one has employees coming from different ethnic, cultural and religious backgrounds working together. If the reasons for communication failure are examined it has been found that they fall in four distinct categories. These are:
Failure to listen is one of the most common barriers to effective communication, and giving and receiving feedback is a skill that is critical in law enforcement. Chapter 5 is about the challenges of communicating with people with special needs. Law enforcement personnel come across all levels of citizens who may have different abilities to effectively communicate. The ability to understand and communicate with these groups is essential to carry out their duties. Some of the issues facing officers include persons who speak different languages, have different customs and expectations, are fearful of authority, and who may have physical limitations that affect their ability to communicate. Other barriers to communications include people with emotional issues, people with mental retardation and/or illness, and people who may be under the influence of drugs and/or alcohol. Not only do officers need to be able to communicate with these people, they also need to be able to recognize the different conditions that could be present and present a challenge to communication. Communication in public is the crux of Chapter 6. This is an important aspect of dealing with outside entities. Whether being interviewed be the media, speaking to citizens about a situation or giving a speech to others, public speaking is one of the most challenging parts of communicating. This chapter gives some good advice in regards to speech writing, delivering that
This paper, will discuss the processes of verbal and nonverbal communication, including associated components of each, the differences between listening and hearing regarding communications. Also covered will be the formal and informal channels of communication that may be used within criminal justice organizations and implemented strategies used to overcome communication barriers therein. Verbal and nonverbal communication are the two main divisions of communication, and each specific realm deals with its own unique subject matters, symbols, behaviors, and processes.
Have you ever been awed by someone who always seems to know what to say and how to say it in any situation? These people know how to communicate with diplomacy, tact, confidence and professionalism. They speak honestly, confidently and receive criticism constructively. They are powerful, not intimidating, and say what needs to be said without offending or creating conflict. This paper explains the why(s) and how(s) to do these things.
To communicate effectively we must understand and ‘apply’ the ‘rules’ of the structure used in language and be able to vocalise this through speech. We must also hear and understand the speech of others through our ability to listen and to interpret body language and facial
Lesenciuc, A., & Codreanu, A. (2012). INTERPERSONAL COMMUNICATION COMPETENCE: CULTURAL UNDERPINNINGS. Journal of Defense Resources Management, 3(1), 127-138. Retrieved from http://search.proquest.com/docview/1288095
Jeremy Cronin’s poem “To Learn How to Speak” is a post-colonial text that deals with the issue of language and how language in itself is not ceaseless. In order to view this text critically, it is imperative that one has a clear understanding of what a Post-colonial text consists of. Post-colonial texts are critical analysis of the history, culture, literature and systems of address that are unique to the former colonies (Abrams 236-238). Colonies were able to gain power through spreading their Eurocentric views on the conquered colonies people. The idea was that there was the ‘occidental’ and the ‘oriental’ (Abrams 236-238). The occidentals were the colonisers whose views were superior to that of the exotic and inferior oriental. Moreover, post-colonial texts that are written in
In the 21st century our communication mediums have changed, know we Whats App Facebook or email rather than calling or visiting in person. What hasn 't changed is that when we communicate most of the time another human being is on the other end and. This chapter will discuss not only how to communicate with diplomacy but how messages of communication are interpreted. In the workplace communication is probably one of the most important factors as people need to receive clearly communicated messages to be on the right track. It could be that you need to so some public speaking at the workplace and not only is your confidence being shook up, your nerves are on edge worrying how to communicate you message. Not only how we communicate with others that impacts our success what’s also a key part is how we communicate with ourselves and overcome internal negative dialogue. Did you know that only 8% of our communication is based on the words we say? Also did you know that 37% of our communication is based on our tone of voice? Did you know that the remaining 55% comes from our facial expressions and body language? If you find this hard to believe just think of when someone says something to you and they come across as rude. More often than not it was the way they said it vs the actual words they said. When communication is open and employees are connected
Intercultural communication competence refers to the ability of an individual to adapt and communicate appropriately and effectively across a wide array of cultural contexts. That is to say, for an individual to be considered an intercultural communicator they must understand other’s cultures as well as they understand their own, and apply this understanding to communication (Chen 1-2). With the increasing diversity at the workplace, school and other social settings, it has become increasingly important to learn how to communicate with people from a diverse array of cultures. More importantly, adapting to a more effective intercultural communication competence model provides us with learning opportunities occasioned by the interaction with people from other backgrounds. The intercultural communication competence model comes with some key components including tolerance for uncertainty, self-knowledge, and motivation. The greatest and most important of these aspects is motivation. An individual must be willing to foster relationships with people from a different cultural background. If an individual lacks the willingness to promote intercultural relationships, then other aspects of the intercultural communication model become moot.
Cross-cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that preserves mutual respect and minimizes antagonism, that is, it looks at how people from differing cultural backgrounds endeavour to communicate. The study of cross-cultural communication was originally found within businesses and the government both seeking to expand globally. Communication is interactive, so an important influence on its effectiveness is our relationship with others. All communication is cultural -- it draws on ways we have learned to speak and give nonverbal messages. We do not always