Srs Hotel Management System

first person a client will meet when entering an establishment and because of this must set the

A SRS documents the requirements and dependencies needed for the software, prior to beginning any programming.

Having correct information will mean all entries are up to date and it will avoid any double-bookings or clashes.

The approach taken in this paper is to understand the database design of the hotel reservation system and the management across all the data accessing process. The hotel reservation system has not provided a complete automation process as of now. Customer satisfaction is the biggest challenge for the hotel industry. Software problems are considered as the prime issue for the hotel industry not to be able to provide satisfactory service. Avoiding these problems and to put

At time of pickup the system will allow the employee to bring up the specified reservation and to print out a "rental agreement” The system will require the employee to verify the information on the "Rental Agreement" and to then input into the system a notice that the agreement has been gone over. This will ensure that the employee has in fact gone over the agreement and everything is in place.

Organization: Rentals are split evenly between reservations and walk-in customers. Reservation are entered in loose leaf binder which are separated by tabs for each business activity. Linda has created a Microsoft access database to record a reservation. She also uses and inexpensive accounting package to keep HKS books. Janet Jacobs who is a local college student, helps to handle telephone inquiries and reservations. Linda print out a reservation list each day and for reference she color codes lines to show the available or reserved status of each rental kayak.

The right system would have shown them who all had reservations that night. It would also have shown them who was their regulars, so they could have taken a little more care when handling them. Think of the endless potential opportunities that could come with the right systems. For instance, if they had the data system set up to show them transactional information on every customer it would have been a little less hectic for both parties and a lot more profitable. The “how” factor of having this system in place would have increased their response time in handling their regulars and the newbies. This way it would have establish loyalty and maximize their

3. STREAMLINED PROCESS. Manage your bookings on a calendar and get notified every time a new one comes in.

1. Would the new reservation and booking system be a horizontal or a vertical application? Explain your answer.

The limit on the number of rooms you can claim for is based on the total

They should be matching the invoice number and account numbers; this review should catch the error. Another control is the customers reviewing their statements to make sure that they are not being over charged, ect.

Rooms – available is whether or not the property is available for the users selected dates, bet_type is whether the room has king, queen, full, or twin beds, and cost is the cost of the selected room types.

To maintain customer accounts to keep track of customers activities like their order, complains, service satisfaction, request for maintenance.

Customers had to sign up, either by themselves or with the help of the hotel staff. A profile

Reservation: Simply means the act of keeping back, with held. In terms of records and data it also means a written record or promise of an arrangement by which the task or data’s are secured in advance.