Essay on Staff IT Training

1397 Words6 Pages
1. Identify the specific groups of people who need training on the new system. For each group describe the type of training you would recommend and list the topics you would cover. Susan, a consultant for Personal Trainer Inc., has been asked to develop a new system for Personal Trainer Inc., and their new Supercenter in Toronto, Canada. Susan will need to prepare a training agenda for Personal trainer, Inc. Susan’s must include all the system users, with training geared for the different company positions and job levels. Susan’s training plan should contain the following; breakdown; • Front line business Users o Need to know how to use the system to perform daily job functions o Key terms o Start up and shut down o Main menu and…show more content…
Susan has a few choices when considering to how the training is to be structured. Susan can use and outside vender, but must consider the cost to provide the type of training to Personal trainer, Inc. Susan will need to also determine if she will conduct training at a venders site, which has the ability to handle a large groups and conduct side by side training. This is the best training however, can sometimes be limited to standard training. Susan will need to decide if a webinars or pod cast will work for Personal Trainer, Inc. Web cast is one way communication, but a pod cast, can listened to over and over. There is also the option of producing tutorial-online series. Susan must also prepare for different training materials/methods such as manuals handouts and if a train- the- trainer concept will be successful for Personal Trainer, Inc. environments. 2. Suggest a changeover method for the new billing system and provide reasons to support your choice. If you recommend phased operation, specify the order in which you would implement the modules. If you recommendation is for pilot operation, specify the department or area you would select as the pilot site and justify your choice. Susan, a consultant for Personal Trainer Inc., has been asked to develop a new system for Personal Trainer Inc., and their new Supercenter in Toronto, Canada. Susan will need to prepare a system
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