Staffing At Tanglewood's Work And Quality Of Staff

1082 WordsJun 28, 20155 Pages
Staffing at Tanglewood “[Design] is not just what it looks like and feels like. Design is how it works” (Walker, 2003, para. 4). When Steve Jobs said this comment he was speaking about the first iPod, but in actuality it rings true for any design, whether it is a product or a methodology. Tanglewood is a retail store chain with an “outdoors” theme (Kammeyer-Mueller, 2012). The organizational structure in conjunction with recent growth is causing a disconnect between Tanglewood’s mission and quality of staff. Tanner Emerson and Thurston Wood (the owners) are the founders of Tanglewood and are seeking the professional guidance of an external human resources (HR) consultant to unify the organization’s practices between regions (Kammeyer-Mueller, 2012). The HR consultant will use the staffing organizations model (Figure 1) to design a plan for the organization. The staffing organizations model is an effective design when the content works for the organization. Figure 1 (Heneman III, Judge, & Kammeyer-Mueller, 2012, p. 22) Organization, Mission, Goals, and Objectives The owners built the Tanglewood industry from the ground-up, scraping together the funds using their charge cards and loans from family and friends (Kammeyer-Mueller, 2012). Currently, the organization boasts 243 stores in 11 states (Kammeyer-Mueller, 2012). In spite of the growth, the owners want to maintain the small town shopping experience in each store. Mission Tanglewood will be the best

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