Starbucks : An American Company

Jerry Baldwin, Gordon Bowker, and Zev Siegl founded Starbucks in 1971 in Pike Place Market in Seattle, Washington. They were inspired to pursue this company by coffee roasting entrepreneur Alfred Peet after he taught them his style of roasting beans. Since then, Starbucks has grown into the largest coffee chain in the world, with over 23,000 locations worldwide.

Starbucks celebrates 40 years with 17,000 stores in more than 50 countries (Goals & Progress, 2010). Starbucks thrive on their values as a company to improve the lives of people who grow their coffee, neighborhoods where the company does business, and they care for the environment (Goals & Progress, 2010). Starbucks strives to incorporate good business practices and ethics across the globe not only for the enhancement of the company but also for the enhancement of the stakeholders and the communities the company impacts. Starbuck’s mission statement is “to inspire and nurture the human spirit. As said by Howard Schultz, Chairman, President and Chief Executive Officer, in the 2010

starbucks Corp., an international coffee and coffeehouse chain based in Seattle, Washington, has expanded rapidly since its opening in 1971. These outrageous success was due to its well-developed strategy vision which lay out the company's strategic course in developing and strengthening its business. Starbucks is a global corporation that sells authentic coffee in 30 countries, reporting revenues of nearly $5.1 billion in 2006. The main goal of Starbucks is to embrace diversity by applying the highest standards of excellence. Starbucks strives to perfect the relationship with the working class by making the service as fast as possible because they believe that every customer has their own personal rate. One

Starbucks was originally a small waterfront coffee shop located in Seattle that opened in 1971 (starbucks.com- Our Heritage). It is extremely convenient and now has over 24,000 stores in the 70 countries it is located in, which is one of the reasons that it is so well known today (starbucks.com- Starbucks Coffee International). There is a large variety of coffees you could get, however, they do not focus solely on coffee. They also sell teas, smoothies, pastries, and more. Their mission is to “inspire and nurture the human spirit- one person, one cup and one neighborhood at a time,” (starbucks.com- Our Heritage). It is a place that people can work on computers, study, or hang out at, so it is constantly in business.

The main concept of the American Dream has been altered and changed due to self pleasing over-riding self reliance. Many people do not know what hard work is anymore. They do simple things and expect more of an outcome.

People in North American countries are privileged enough to be able to express their religions in public places such as a coffee shop. Some of them are ignorant enough to think that a coffee shop not putting Christmas decorations on a cup is war on Christianity.

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Starbucks is a multinational firm that mainly sells roasted specialty coffee in its established retail stores. With headquarters in United States, Starbucks also operates in more than 50 countries across the world. The company was established in 1971 and has expanded its operations within the US borders consistently since then (Seaford & Brooks, 2012). One of the most significant drivers for the good performance of the entity prior to 21st century was good reputation as an organization that was socially responsible and willingness to cater for the interest of its stakeholders. Remarkably, the current status of Starbucks has been attained mainly through the support of its hardworking and committed employees. For the first three decades,

Starbucks is a corporation well known for roasting, marketing and retailing of crafted quality beverage that is based on coffee. Starbucks started its operations in Seattle’s Pike place market with Howard Schultz helping in its marketing and retailing efforts. The company is extremely successful and focused on the development of positive company-customer relationships. Starbucks uses company-customer relationships and a customer-centered approach as its key business strategy. The customer-centered approach allows the company to maintain its current position in the market.

Starbucks is undoubtedly an international brand. The history of coffee traces back to Ethiopia, Africa, India, Arabia, and Europe, and has been traded abroad since the 11th century. Understanding the demand and widespread market for coffee, Starbucks has triumphantly capitalized both the domestic market, and the varied international markets as well. Possessing about 6,500 retail sites worldwide, Starbucks’ net is spread across thirty countries and has been found as one of the most recognized brands all over the globe in equality to McDonalds and Toyota. This organization’s ability to build an international brand has been unprecedented- particularly since it represents a specialty

Enthusiast coffee drinker or not, people of all generations have heard of the popular franchise Starbucks Coffee Company. Opened in 1971, Starbucks started off as a single store located in Seattle. Today the well-known coffee chain has spread their name almost all over the globe. With over 21,000 locations in 64 countries, Starbucks is by far the largest leading coffee company in the world. Starbucks Coffee has different values compared to other coffee corporations that do not see the importance in giving back to communities around them and treating their employees as equals, all while striving to provide their customers with high quality products that are ethically sourced.

Sustainability and corporate social responsibility indicate the desire of an organization as a responsible citizen to give back to the society through initiatives that seek to better the lives of the people and generally, leaving the world a better place to live. As a global leader in the coffee restaurant business, the size of Starbucks and its activities mean that it wields a lot of power in its areas of operation and its activities can affect societies directly and indirectly. The company’s mission, vision, and objectives guides the company’s quest for sustainability and supports the corporate social responsibility activities and programs that Starbucks undertakes.

Starbucks Corporation is an American Coffee company and coffeehouse chain. Starbucks was founded in Seattle, Washington in 1971 and it has gotten bigger by the day. Starbucks uses the highest quality of Arabica coffee as the base for it’s espresso drinks and people can’t get enough of it! The purpose of this case study is to observe the effect that Reward Card and Mobile payments Smartphone Application is having on the service offering of Starbucks Coffee Company in the US market. The mobile payment App has added value to Starbucks’ service. Starbucks has changed the way its loyalty rewards program will work and these changes include the way stars will be distributed to consumers as well as the total among of money which are needed to be spend.

The team sought out true customer needs through “My Starbucks Ideas”, which is a link on the Starbucks website for consumers to propose ideas to the corporation, from product involvement to experience ideas. We found an overwhelming amount of input for gluten free and healthier food options. The most important target customer factors that the team decided to take action on are people’s dietary restrictions and lifestyle choices. These two ideas directed our choices to present gluten-free options in the four most popular pastries and highly nourishing smoothie bowls, all of which are less than 300 calories.

1. What factors in the global environment provide opportunities or threats for Starbucks? How do Starbuck’s strengths and weaknesses match up to its opportunities and threats?